Put a hold on my deposit for 9 days when it was a small amount.
DL
Dave Long
5 days ago
5.0
First off. PNC is the most friendly bank ever! Like a family bank of the old days! Everyone treats you so nice from the minute you walk in. This branch is especially nice. The people care.
I went to the branch to get some things done in person. Was I glad I did!
A ten minute issue, turned into a 45 minute visit. For the good! Prudia Gasson was just a joy!! We had such a great conversation and she is truly a great person. Very friendly and good at what she does. She made me feel so comfortable and took care of everything that I needed done.
After walking out of her office, I needed to see a teller. It was the same wonderful experience. The gentleman was kind and courteous. He took care of me right away.
Even a fellow customer greeted me and said hello! Happy customers in this branch!!!
Cudos to the whole staff and especially Miss Gasson!!
I will return to the branch just to check in and say hello!!
LH
Lashonda Hudson
Dec 16, 2025
1.0
The lady act like she didn't know what's going really didn't try to help. Pnc it self it bull. They closed my account out with no notice or nothing. I wouldn't come to PNC every again. After that.
NN
Nessa
Oct 14, 2025
1.0
Always a long wait through the drive through or inside. Just ridiculous.
PL
patrick ledford
Aug 1, 2025
1.0
Absolutely trash bank. Constantly has wrong account balance information on their app and then when your account is overdrawn they blame you and tell you their system had a different amount for your account. Can not speak to a native English speaker for customer service. Countless attempts to remedy THEIR mistakes just end in them blaming you again.
What are the regular business hours for PNC Bank in Gastonia, NC?
PNC Bank in Gastonia is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services?
PNC Bank in Gastonia does not have drive-through services available.
What services and products does PNC Bank provide at this location?
At the Gastonia branch, PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investment products. They also provide instant debit card availability, change orders, notary and medallion services (by appointment), cashiers checks, safe deposit boxes, wire transfers, and loans specialist services.
How can I schedule an appointment at PNC Bank in Gastonia?
You can schedule an appointment via the PNC scheduling link on their website or through the PNC mobile app available on iOS and Android.
Is the PNC Bank branch in Gastonia accessible for people with disabilities?
Yes, this PNC Bank location has wheelchair accessible entrances and parking to accommodate people with disabilities.
What is the address and contact number for PNC Bank in Gastonia, NC?
The address is 500 S New Hope Rd, Gastonia, NC 28054. The main phone number is +1 704-852-5650.
Which banks are located near PNC Bank in Gastonia?
Nearby banks include Park Sterling Bank, SouthState Bank, Bank OZK, Bank of America, and United Bank. Customers can visit these for additional banking needs or compare services while in the area.
Are there any financial advising services near PNC Bank Gastonia?
Yes, Wilson Financial Group is nearby and offers financial advising, investing, and financial services which can complement banking services at PNC.
What beauty and wellness options are nearby PNC Bank Gastonia?
Nearby options include Merle Norman Cosmetic Studio, Naturally Nails MedSpa, The Medical Spa, and Contemporary Salon and Spa, offering various beauty and wellness treatments, providing convenient stops before or after your bank visit.
Can I find legal or accounting services near PNC Bank in Gastonia?
Yes, nearby legal services include Gray Layton Kersh Solomon Furr, Sigmon & Henderson, PLLC, Gaston Legal Clinic, and The Jonas Law Firm, P.L.L.C. For accounting, Staton CPA, P.C. is close by. These services can assist with financial or legal planning connected to your banking.