At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Staff is always friendly. I have never had a problem here
LL
Lis
Sep 5, 2025
1.0
Silly that they dont like people using the drive through window
NG
Natyra Gore
Jul 24, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
David and Sam are absolutely amazing! Even though there’s a bank branch directly across from my job, I go out of my way to visit the one they work at—and it’s 100% worth it every time. Their warm smiles and friendly greetings always make my day. They’re professional, helpful, and genuinely kind, which makes every interaction smooth and pleasant. It’s rare to find such consistent, outstanding customer service, but David and Sam deliver it every single time. They’re a true asset to the bank!
WB
Walter Bur
Sep 19, 2024
1.0
ATMs are a disaster. They are always broken. One person working the eight windows. What a disaster.
MH
Mike Hall
May 11, 2018
5.0
Couldn't ask for a better bank. Staff is friendly. Mortgage officers are Great! Very pleased.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.