PNC Bank

2.4
41 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
214 N McPherson Church Rd, Fayetteville, NC
28303, United States

Hours

Reviews

2.4
41 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
3
1 star
24
  • KP
    Konstantinos Papadopoulos
    Aug 1, 2025
    1.0
    I tried to set up a business checking account with PNC online which worked well enough at first but I had issues accessing the online and mobile banking. It really shouldn't have been a big deal but they made it impossible to speak with any support over the phone because I couldn't verify the phone number because the one they had was a Google Voice number even though they also had my regular phone number. The only way to fix this was to go in person to have it corrected on my account. When I did that, I waited for maybe a half hour the bank really didn't look that busy there were a few people but then the lady told me I'm probably going to end up waiting too long and I should just go to another branch so I left. The online support is completely useless. Despite the individual having the title "Customer Solutions Specialist" all they actually did was tell me I had to go in person to a physical location which I don't have a lot of time for. Even when I did get the online banking set up, I couldn't add an account to to make transfers, I had to go in person to verify with an ID. Essentially they're a waste of time, they have nonsense policies, and they're not too interested in helping their customers and so I closed my account and I'll take my business elsewhere.
  • MG
    Mia G
    Jun 26, 2025
    1.0
    Been a PNC customer for years. This location is extremely disappointing.
  • SH
    Sean Harris
    May 10, 2025
    5.0
    My first experience with this bank is not what is reflected in these reviews. Annette, the branch manager, spent 2 hours helping me set up a business checking account. There were several hiccups, but she persevered until the account was set up. She walked me through setting up online banking and the PNC app. We set a follow-up appointment for a month from now. I will update my review if something changes but I am not expecting it to.
  • GL
    George Lockhart
    Feb 22, 2025
    2.0
    Very bad customer service
  • LJ
    Latorya J Jackson
    Apr 15, 2018
    5.0
    Everyone here is willing to help.... best bank ever!!!

Frequently Asked Questions About PNC Bank

What are the regular business hours of PNC Bank in Fayetteville, NC?

PNC Bank in Fayetteville is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does PNC Bank offer drive-through banking services?

Yes, PNC Bank provides drive-through services from Monday to Friday between 9:00 AM and 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM.