PNC Bank

Reviews

• JJ

  James Johnston

  Mar 27, 2026
  2.0
  Very slow service
• JE

  Julia Eckard

  Mar 3, 2026
  1.0
  Teller racially profiled a customer. Didn't ask for customer's ID when cashing a check, just called the employer. Never had a problem with this location...until now. Would give zero stars if I could.
• SS

  schjuana suggs

  Jan 24, 2026
  1.0
  I came here this morning at nine am to cash a check that I received from a settlement from transunion. That was drawn on pnc bank. I get inside the bank and give the lady older looking lady(she didnt give her name)my identification, which is also a real I d and the check and the lady says, oh well, we're not able to cash this check. Just because it's drawn on pnc, and I said, well, when did banks stop cashing Checks that is drawn on their bank and their name literally says it on the check. She said, oh well, I guess we'll cash it this time. So I didn't say nothing. then she goes on to say, well, you need a second id now mind you.That's fine, but don't be rude in the process of saying, oh well, we can't cash a check unless you have a second. Id that is not how you treat customers. Mind you I was not rude. I just looked at her and was like, so you can't just accept the real id.And she was like, no, we already trying to cash the check. I will NEVER EVER come to this bank again. I'd rather drive 20miles out the way 1st.
• KH

  Kathleen H

  Dec 29, 2025
  2.0
  I recently moved to the area and needed this Roxboro branch often, including wiring funds for the purchase of my home. I was told they had one banker on-site and they couldn't help me. What??? I can't close on my home because you won't staff your branch? The customer service at this branch has been terrible. I would have closed my account right then and there but ended up driving to a different branch 30min away and they made it happen.
• DA

  Doris Athey

  May 14, 2024
  5.0
  great experience but need more tellers