Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
13 reviews
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5
- RMRenee McFarlandOct 15, 20211.0The service here and the attitude of the staff has declined greatly since they merged with SunTrust. It use to be a fine bank. It's absolutely awful now and would not recommend to anybody.
- RMRonald McCainJun 22, 20201.0When choosing a bank you want one that’s one your side and one that you can call on. I experienced poor customer service from the Manager Thelma and banker Amy in regards to my account and concerns. In this time of unprecedented circumstances we’ve all had to make adjustments in life and business, this branch choose personal frustrations over the concerns and needs of the client. Time management and customer retention training could be used in this location.
- BCBill CobleAug 14, 20185.0Amy Knudsen is the person we all can hope to encounter in a financial professional. Her knowledge and ability to recommend a product is based on listening and caring. BB&T is fortunate to have Amy on their team.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.