My deposits, check cashing, inquiries handled, courtesy and friendliness of all of the staff.... couldn't ask for more. Katherine and B.J. and their dedicated coworkers are the best.
VB
V B
Jan 29, 2024
5.0
The quality of customer service has noticeably improved. Thanks to Keke and Lili, as well as the person who called back to ask about my visit experience. I can say that the new team inspires much more confidence. As promised, I'm changing my rating from one star to five.
KT
KERMIT TURRENTINE
Jan 26, 2020
5.0
They are always willing to help you in any way that you need help and assistant
KM
Keith Mickelson
Jun 9, 2015
1.0
PNC has a policy where they keep your transfer of funds for two business days. When I would transfer funds from my credit union account to my PNC checking account, PNC would take my funds and then wait two full business days before depositing them into my PNC account. This meant that I would go stretches of up to four calendar days without access to my money.
When speaking with a local branch manager, they told me this is not their policy and they would inquire about it and someone would call me. That never happened. The next transfer of funds resulted in the same scenario where I had to wait four calendar days to access my own money. I called again, was told someone would call me back, and I never got a callback.
After being a customer for many, many years, I have closed my PNC accounts. I cannot abide by them keeping my money and not allowing me to access it.
What are the regular business hours for PNC Bank at 3412 Westgate Dr, Durham?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through banking services at this location?
Yes, the PNC Bank branch at 3412 Westgate Dr offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM.
How can I schedule an appointment at PNC Bank's Westgate Drive branch?
You can schedule an appointment through the online reservation link provided by PNC at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc04000821&lnksrc=branch-listing-appointment.
What banking products and services are available at PNC Bank, Westgate Drive?
This PNC Bank location offers a wide range of products and services including checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investment services.
What special services does PNC Bank provide at its Westgate Drive branch?
Services include instant debit card availability, change orders, ATM access, Medallion and Notary services (appointment recommended), cashier’s checks, safe deposit boxes, wire transfers, loans specialists, and cash non-customer checks.
Is the PNC Bank Westgate Drive branch accessible for wheelchair users?
Yes, the branch has wheelchair-accessible entrances and parking, ensuring accessibility for all customers.
Are there any nearby restaurants where I can eat before or after visiting PNC Bank on Westgate Drive?
Yes, nearby dining options include Mi Cancún of Durham, El Rodeo, Burger King, KFC - Kentucky Fried Chicken, and Taco Bell, all within close proximity to the bank.
What local health and wellness centers are near PNC Bank at Westgate Drive?
Nearby you can find several health and wellness providers such as Sunrise Clinical Associates, Al-Afiya Massage & Hijama, My Wealth in Health, The Wellness Station, Sea Sun Zen, Health Touch North Carolina, Med Massage Durham, and Bull City Counseling.
Are there any nearby financial or insurance services close to PNC Bank at Westgate Drive?
Yes, nearby financial and insurance services include other PNC ATMs and branches, Aflac, James Zewe Insurance Agency, Edward Jones Financial Advisors (Doug Rogers and Wesley E Seifert), and AAA insurance agency.
What is the contact phone number for PNC Bank's Westgate Drive branch in Durham, NC?
You can reach the PNC Bank Westgate Drive branch at +1 919-687-3740.