PNC Bank

Reviews

• SS

  schjuana suggs

  Jan 24, 2026
  1.0
  I came here this morning at nine am to cash a check that I received from a settlement from transunion. That was drawn on pnc bank. I get inside the bank and give the lady older looking lady(she didnt give her name)my identification, which is also a real I d and the check and the lady says, oh well, we're not able to cash this check. Just because it's drawn on pnc, and I said, well, when did banks stop cashing Checks that is drawn on their bank and their name literally says it on the check. She said, oh well, I guess we'll cash it this time. So I didn't say nothing. then she goes on to say, well, you need a second id now mind you.That's fine, but don't be rude in the process of saying, oh well, we can't cash a check unless you have a second. Id that is not how you treat customers. Mind you I was not rude. I just looked at her and was like, so you can't just accept the real id.And she was like, no, we already trying to cash the check. I will NEVER EVER come to this bank again. I'd rather drive 20miles out the way 1st.
• KH

  Kathleen H

  Dec 29, 2025
  2.0
  I recently moved to the area and needed this Roxboro branch often, including wiring funds for the purchase of my home. I was told they had one banker on-site and they couldn't help me. What??? I can't close on my home because you won't staff your branch? The customer service at this branch has been terrible. I would have closed my account right then and there but ended up driving to a different branch 30min away and they made it happen.
• JG

  Jessica Goodwin

  Sep 27, 2025
  5.0
  Always such great customer service here! The teller was so kind, and the regional manager even made my kiddo’s day with sweet words and lollipops. Truly above and beyond!
• DA

  Doris Athey

  May 14, 2024
  5.0
  great experience but need more tellers
• AS

  Ahmed Al Shalah

  Jan 10, 2023
  5.0
  Inga the greatest vice manager ever she put extraordinary effort to establish my new business account