Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
54 reviews
5 stars
21
4 stars
1
3 stars
4
2 stars
2
1 star
26
- SAS ADec 13, 20251.0Everytime I need to take out money or deposit the atm is never working. I have to drive all the way to Garner when I live in Clayton! This has made me want to close my account with them for this reason. Please fix your ATM or put 2 ATM
- CMCulan MeansSep 23, 20253.0For some odd reason, they never answer their phones. So if you need to get in contact with them you’ll have to go in person.
- CHChristian HernandezMay 23, 20255.0I absolutely adore visiting this branch; the staff members are genuinely friendly, incredibly responsible, and consistently treat every customer with great respect. Tina, in particular, has been an invaluable asset to my business. She goes above and beyond to assist with all my needs, meticulously explaining every detail and guiding me toward the best options to ensure success in my financial endeavors. Her expertise and dedication make a significant difference, and I truly appreciate her support.
- ILIngrid LoraDec 16, 20211.0I went to this bank for the first time to make a deposit, 2,450 cash on my business account, I had counted the money before making the deposit, I gave the money to one of the banker to make the deposit and then she gave me a receipt that I only given to her 1,650 and I told that she was wrong with the amount the I give to her , that she have to counted the money again and she said that was the amount that I given her. I am used to making cash deposit from my business account for more than 5 years and something like this has never happened to me, the banker looked like she no has experience. I recommend counting your money in front of any of the bankers before making your deposit. Very bad experience and frustration
- LRLila RieberOct 10, 20205.0Good service
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.