Certified by TurboTax - Ballantyne, Charlotte • Apr 12, 2026
Tax Preparation ServiceTax Consultant
By appointment only. Hand off taxes to a local tax expert who has your back. Get expert tax preparation services in Ballantyne, Charlotte at your nearby TurboTax Expert office. Our trusted tax experts make tax preparation easy and stress-free. Schedule an appointment by calling (704) 702-1094 or meet with a TurboTax expert online—whichever works best for you. Either way, you’ll connect with a tax professional that will get you every dollar you deserve. Visit your local tax office in Ballantyne, Charlotte to get started with a local tax expert who has your back.
Details
Requires appointmentAvailable
Online appointmentsAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotNot available
Free street parkingNot available
Paid parking garageNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by TurboTax - Ballantyne, Charlotte • Apr 12, 2026
Certified by TurboTax - Ballantyne, Charlotte • Apr 12, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM
Reviews
4.1
28 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
4
1 star
2
JJ
J (JackTee)
5 days ago
5.0
I had an amazing experience working with Deshane! From the moment I walked in, he was welcoming, professional, and genuinely kind. He took the time to really listen and understand my situation without making me feel rushed or pressured at all.
I scheduled the appointment because this is my first year filing taxes as a married couple, and I wanted to make sure I fully understood the process. Deshane was incredibly knowledgeable and patient he answered every single question I had and even helped with a few additional things I didn’t initially come in for.
What I appreciated most was how comfortable he made me feel. There was no pressure to move forward just honest guidance and support. He also made it clear that I can reach out anytime if I have questions, which I truly value.
On top of that, he has such a great personality very energetic, approachable, and easy to talk to.
I’m really glad I had the opportunity to meet and work with him, and I will definitely be going back to him in the future. Highly recommend Deshane to anyone looking for a knowledgeable, trustworthy, and genuinely helpful tax professional!
EH
Edelmira Herrera
Apr 2, 2026
5.0
Great service!!!
I will come back next year
Thank you so much!!!
TR
Todd Reynolds
Mar 31, 2026
1.0
If if could give a zero star rating for this location and company I would. Had an issue with doing my taxes on line, so stopped in about 3 weeks ago and meet Deshane Y. Said he could resolve my problem and promised and shook hands that he would meet me on the next day Saturday to finally resolve problem. Even location on Google says they are open on Saturdays. Did he show, was he a man of his word??? Absolutely NOT, wasted a hour of my Saturday waiting on him. Ok…lined up a phone meeting with him today 3/31 did he show up for that???? No!! Again was stood up. This is my first and last experience with Turbo Tax! If they hire people that can’t keep their word, what’s the point of them doing your taxes or sharing your personal information with them. I’m will gladly and recommend everyone stay away from them. For me I’m happily going back to H&R Block.
SE
Steve Engelhardt
Mar 31, 2026
5.0
Deshane made doing my taxes a breeze! Very professional and thorough. Highly recommend him at the Ballantyne office.
WB
Willard Boulden
Mar 20, 2026
2.0
All went well until my tax consultant realized there was an additional state form required. It was filled out and she told me she would have to adjust it after I received my refund from my home state. Since receiving the state refund I have tried to contact her several times to no avail.
Frequently Asked Questions About TurboTax - Ballantyne, Charlotte
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What tax services are offered at TurboTax Full Service Charlotte - Ballantyne?
The local TurboTax office provides tax preparation, filing, answering tax questions, reviewing and amending prior returns, and advising on deductions and life changes affecting taxes.
Do I need an appointment to visit TurboTax Full Service Charlotte - Ballantyne?
Yes, appointments are required to meet with a tax expert. You can also book an appointment online or have your tax expert meet you virtually.
What should I bring to my appointment at the Charlotte TurboTax office?
You don’t need to bring anything specific but bringing last year's tax return or tax documents can be helpful. You can also upload documents securely online beforehand.
What are the operating hours of TurboTax Full Service Charlotte - Ballantyne?
The office is open Monday to Wednesday 9 AM–5 PM, Thursday 1 PM–5 PM, Friday 9 AM–1 PM, and both Saturday and Sunday 11 AM–3 PM, by appointment only.
Where is TurboTax Full Service Charlotte - Ballantyne located?
It is located at 15720 Brixham Hill Avenue, Suite 301, Charlotte, NC 28277.
Can I book online appointments with tax experts at this TurboTax location?
Yes, online appointments with local tax experts are offered for your convenience.
What nearby businesses can I visit along with TurboTax in Ballantyne?
Nearby businesses include mortgage lenders like Guild Mortgage and financial advisors such as FIG Wealth Partners, useful for financial planning around your taxes.
Are there any local services near TurboTax Charlotte for home improvement or landscaping?
Yes, Main Street Sod Company nearby provides landscaping and home improvement services, perfect if you're planning property improvements alongside your financial planning.
Can visiting nearby health professionals complement tax planning at TurboTax?
Yes, nearby professionals like Dr. Eric Shapiro for pain management and The Mental Edge LLC for mental health support can help maintain your wellbeing during tax season.
How do nearby transit and location conveniences help me visit TurboTax Full Service in Ballantyne?
The Charlotte Ballantyne neighborhood is business-rich with many offices nearby, making it easy to combine visits to mortgage brokers, financial advisors, and tax services all in one area.
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