Poor customer service and lack of professionalism.
KA
Kelly Abramson
Mar 27, 2026
5.0
I’ve had an account with PNC for almost 20 years. I am very quick to stop working with a company when I do not like how they conduct their business or treat their guests. I have never gotten that impulse in the last 20 years with a PNC. I want to give a review for this location today because this has been a wonderful experience for me. Tyler took me into his office and helped me with everything I needed today. His personality alone was very professional but also warm and welcoming with a good sense of humor thrown in there. I want to make sure your employer knows how much of an asset you are to this company. Appreciate you!
NW
Natylia Witherspoon
Jan 15, 2026
1.0
I’m not a member of this bank but received a check for my deceased father that was from the nursing facility (overpayment). I went to the courts estate dept and was advised what to file to get the check cashed so it can be applied towards his burial. I never lost a parent so this is new to me. Went to their bank was advised 3 days later they couldn’t accept the documents from the courts. Go back to the courthouse and they advise me yet again the documents are correct for a check of such a small amount due to the funds disbursement having to be returned back to the courts. I reach out to have a manager call me because now I’m totally confused and GUESS WHAT no one did and I’m not surprised at all! It common courtesy to reach out when someone is requesting guidance in a situation so sensitive! Bad customer service, if you are wanting to speak with a manager good luck or go to another branch!
BK
Brad Kilbury
Jan 6, 2026
1.0
If it was up to me I wouldn't bank here.
TT
thebigsleeparticdog
Dec 30, 2025
1.0
Every single time i try to pick up my new pnc card they are either closed or not picking up the phone. Please incorporate AI automated employees and online options to request temporary cards if you people dont wanna do your job
What are the regular business hours for PNC Bank at 230 E W T Harris Blvd, Charlotte?
PNC Bank in Charlotte is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank offer drive-through services and what are the hours?
Yes, PNC Bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sunday.
What types of banking products does PNC Bank provide at this location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments at this branch.
What in-person services are available at this PNC Bank branch?
Services include instant debit card availability, change orders, ATM access, Medallion Services and Notary Services by appointment, cashier’s checks, safe deposit boxes, wire transfers, loans specialist assistance, and cashing non-customer checks.
Is this PNC Bank location wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking, and is equipped with handicapped access.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment using PNC's online scheduling service available at their appointment website or via their mobile app.
What should I know about holiday closures for this branch?
PNC Bank will be closed on the holidays of November 11, November 27, and December 25 in 2025.
Are there any nearby dining options I can visit before or after my banking?
Yes, nearby restaurants include Zafran Kabab Palace (Indian/Pakistani), Qdoba (Mexican/American), Picasso's Sports Cafe (American bar and grill), Clove Indian Cuisine, Thai House, and Chen's Bistro (Chinese).
Can I find other financial services nearby the PNC Bank branch?
Yes, nearby financial services include PNC Mortgage, OneMain Financial for payday loans, and PNC ATM for cash withdrawals.
What local attractions are near PNC Bank that I could visit during my trip?
Nearby attractions include Monster Mini Golf Charlotte, a fun miniature golf course and amusement park, and the University City Axe House event space, offering entertainment and festival activities.
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