Had a great experience, Juan the assistant manager was very helpful and the staff there are very welcoming. Great crew!
DF
D Fant
Dec 4, 2025
1.0
TERRIBLE location! I went to get a cashier check through the drive thru like I've done at my usual location and was denied. Told I had to come in while I have my infant son with me. What info can they not get from the drive thru. Absolutely ridiculous interrupting a business transaction by making things difficult for a customer.
KE
Kerim Elsherif
Oct 6, 2025
1.0
Awful service. Very far from professional. I could not even close my account at this branch. I would never do business with this bank
DC
Debbie Campbell
Sep 14, 2019
5.0
I was in Charlotte to handle family business and went to the Cotswold branch to access a parent's account with the correct documents in hand. I was asked if I'd already filed the paperwork with PNC bank, which I hadn't, and told there would be 'a waiting period.' That's not a normal procedure. I left and took my documents to this PNC branch, was treated very politely and they handled my request quickly. There was no filing of forms and no waiting period. Great service here.
KC
Kelli Crigler
Apr 3, 2018
2.0
I am a huge fan of PNC bank but this is the second time I have had a terrible experience at the drive thru teller. Very difficult lady and poor customer service. If you want friendly helpful people visit the Carmel Rd location
What are the regular business hours of PNC Bank at 3920 Colony Rd, Charlotte?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, the PNC Bank location at 3920 Colony Rd has drive-through services available Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
Can I schedule an appointment at PNC Bank online?
Yes, you can schedule an appointment online at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc04000863
What financial products does PNC Bank offer at this location?
PNC Bank offers a range of products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What in-branch services can I access at PNC Bank?
Services available include Change Orders, Saturday Hours, ATM services, Medallion and Notary Services by appointment, Cashier’s Checks, Safe Deposit Boxes, Wire Transfers, Handicapped Access, Cashing Non-Customer Checks, and a Loans Specialist.
Is PNC Bank accessible for customers with disabilities?
Yes, this PNC Bank location has wheelchair accessible entrances and parking, and also provides handicapped access inside the branch.
What is PNC Bank's main contact number?
The main phone number for PNC Bank at 3920 Colony Rd is +1 704-442-7301. A toll-free number is also available at +1 888-762-2265.
Which nearby financial services could customers visit along with PNC Bank?
Customers visiting PNC Bank can also find other financial services nearby including Ameris Bank, Morgan Stanley, and various financial advisors like Geoffrey Elliott and Jonathan Tedesco.
Are there nearby retail or shopping centers near PNC Bank that customers might explore?
Yes, shoppers can visit Morrocroft Village shopping center and nearby stores like Jos. A. Bank menswear and Crate & Barrel home decor after their banking visit.
What services for personal wellness and beauty are near PNC Bank?
Customers can visit nearby places such as Euphoria Salon & Spa, Nails Spa, and Ageless Remedies SouthPark for personal care and beauty treatments.
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