Corporate office has no regard/respect for the customer base of this location. It's the only option for a demographic of wealthy 80+ senior citizens who need in-person customer service to help them navigate their banking needs. I'm disgusted by the lack of service. Lobby doors are permanently locked and there's no longer a teller in drive through. Shame on PNC for not providing human beings to serve their human customers.
JS
Jeri Lynn Smith
Nov 20, 2025
1.0
I used to LOVE PNC. Now they are transitioning from a bank to a glorified atm. The branch closest to me (20 minutes) doesn’t even have a drive thru window anymore! I’ve been trying to get an issue resolved for TWO WEEKS. For your own sake, take your money to a real bank and avoid PNC at all costs.
MS
Max Selleck
May 26, 2020
5.0
Very friendly staff. I go in there often to exchange rolled coins for bank rolled coins and they are very friendly about it and are willing to help me out. Never had a problem with my account. Great branch!
RC
Rissell celeste
May 6, 2016
1.0
I was very upset at how bad I was treated today in your bank. The Indian lady was very rude I couldn't see her name. I'm planning to cancel my account. I was considering have PNC as my primary bank but not anymore.
LA
Lia Adkins
Jul 10, 2015
1.0
Bank manager was very rude. I simply asked for someone and was getting the run around but if I called back she would get very snappy with me and claimed she was working with a client and hung up. I was a potential customer but not anymore, I will find another bank to bank with sorry PNC
What are the operating hours of PNC Bank in Chapel Hill?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and specified holidays.
Where is PNC Bank located in Chapel Hill?
PNC Bank is located at 50001 Governors Dr, CHATHAM, Chapel Hill, NC 27517.
What banking services does PNC Bank offer at this location?
PNC Bank provides services including checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, investments, ATM access, notary services, cashier’s checks, safe deposit boxes, and wire transfers.
Is there wheelchair access available at the PNC Bank branch?
Yes, the branch has wheelchair accessible entrance and parking, as well as handicapped access overall.
Can I schedule an appointment online with PNC Bank?
Yes, you can schedule an appointment online via their appointment setting URL provided on their website.
Does PNC Bank offer drive-through services at this location?
Yes, this PNC Bank location includes a drive-through for customer convenience.
Are there nearby ATM options to PNC Bank in Chapel Hill?
Yes, nearby ATM options include PNC ATMs, Coinme, and CashPoints® ATM, making it convenient for cash withdrawals and deposits around the area.
What nearby educational centers can customers visit around PNC Bank?
Customers visiting PNC Bank can also visit nearby educational centers such as Sylvan Learning, QuestSim, and Willow Oak Montessori for tutoring and other education services.
Are there dining options close to PNC Bank where I can eat before or after my visit?
Yes, nearby dining options include Gov's Burger & Tap, Tarantini Italian Restaurant, Flair Restaurant & Wine Bar, and Flair Fusion Restaurant, offering a variety of food and drink choices.
What nearby healthcare services are available around PNC Bank?
Healthcare services near PNC Bank include RWA Center, Energy Pathways Pain Clinic, Governors Family Chiropractic, Hopebridge Autism Therapy Center, Atkins Dentistry, and Kindred Heart Animal Hospital.