Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
12 reviews
5 stars
5
4 stars0
3 stars0
2 stars
1
1 star
6
- DWDemond WAug 21, 20251.0$8 to cash a check from this bank without an account. Unreasonable . Somehow overcharging and still providing abysmally slow service on par with the DMV
- CMChristina MatthewsAug 1, 20245.0Brittany and Scott are always super kind to me when I come in. I have a bunch of tedious transactions because of my business account, but they’ve been nothing but helpful and patient each time.
- JRJosue Reynaldo RodriguezFeb 7, 20245.0Jose Cruz is the best on this location always he is so friendly and helpful, especially if you need some body speak Spanish he is the man.
- JHJoe HopperOct 23, 20231.0Very slow wait, unable to help with a basic task (customer care directed me to come into the branch and they could help). Extra charges for canceling checks written i lost checkbook. served other customers after starting to serve me
- DHDebbie HenrySep 25, 20221.0This particular branch is not friendly. I suggest avoiding this branch and choosing another. The other Truist branches seem to be much more customer service oriented.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.