Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
17 reviews
5 stars
6
4 stars0
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1 star
11
- WUWallace UtleyDec 15, 20251.0My first time here the lady was very rude she asked questions that didn't needed to be asked she kept slammin stuff on the counter she slammed my money down an just acted like it was a problem of wat I was doing with my own account sorry customer service was a huge disappointment for my first experience
- GLGia LedezmaSep 4, 20251.0I have been waiting 20 minutes for the cashier at the dt, horrible service!!!.
- PKPatty KrystofiakAug 25, 20255.0I have been banking at this location for many years and have never had a bad experience. Whether it’s cashing a check, making a deposit or withdrawal, or cashing in rolled change, they have always been friendly and accommodating. They don’t try to rush you, even if there are multiple customers there.
- CCCharlesMar 27, 20251.0They don't call existing customers who need help when callback appointments are scheduled. Horrible service. Presumably they might do better for new customers representing income potential.
- SHShatara HubbardJul 15, 20211.0Never thought I would be racially profiled at a bank. I went to cash a specific check at this location because it was closer to my job. I don't bank with them but the teller treated me like I was committing fraud. Wasted my break time because she assumes that it must be a stolen check that has my name, address and I had a valid ID with the same address on it. I called to speak with the manager and the same person answers the phone and says the manager is on "vacation". Just sat you don't want people of color coming there. *Update* So why did I just leave the Tryon location and did not experience any issues???
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.