Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.8
17 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
5
- AJAmy JuliusNov 10, 20255.0Ryan has been so helpful. After having issues with my primary location not answering calls, or getting back to me, it was refreshing to start working with this location. They treat you like a person, not an account. Will continue my business with this location!
- KSKaitlyn SummersOct 2, 20251.02 things on why its a 1 star. Being listed as 24 hours for an atm and its locked. I ended up finding out the hard way that a check doesnt post for 24 hours only at this location.
- CBCole BanksOct 2, 20251.0They were so interested in trying to sell me on a new account that they failed to tell me that a check that I deposit in-person at their branch doesnt post until the next business day. This was at 9am when they opened that they told me a check wouldnt be available for 24 hours. When every other branch I have ever been too posts the check on the same day if you meet a cut-off time. They take your money in half a second and you gotta wait for a turnip to bleed out before you get it back. Stay away
- WWWookAug 30, 20251.0Atm is behind locked doors. Checked Saturday at 11am. Atm is listed as 24 hours but false. Leaving this here until updates are made.
- BBbrookelynnAug 6, 20255.0I had a truly wonderful experience at this particular branch. From the moment I walked in, I felt welcomed and taken care of. The atmosphere is so clean and posh, with warm welcoming vibes. Two amazing ladies assisted me, and I couldn’t be more grateful for their help. They were not only professional and knowledgeable, but also incredibly kind and patient. They went above and beyond to make sure everything I needed was taken care of smoothly and efficiently. It’s rare to find that level of service these days, and I left feeling genuinely appreciated as a customer. Thank you both so much!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.