PNC Bank

Reviews

• MM

  Mark Mosley

  Feb 24, 2026
  5.0
  Based on a recent experience at the PNC bank on High House Rd in Cary, I was motivated to post this review. I had a visiting family member who banks at PNC but not here in NC. They needed some assistance with their account and the personal banker we saw that day was a colleague named Ms. Toni Choo. She listened to what we needed assistance with and asked us some excellent insightful questions that allowed her to quickly assess the problems that needed to be addressed. Her recommendations were resourceful, well thought out and solutions oriented. What needed to be corrected was complex and required additional follow up visits. In all interactions, we found Ms. Toni Choo to be knowledgeable, customer focused and consistently results driven.
• NG

  Nikolas Georgopoulos

  Dec 15, 2025
  1.0
  Went in to go close my accounts and told me that it was all taken care of before leaving only to find out all of the accounts were still open. Had to call the corporate number to get my accounts closed. Waste of time. Do not recommend working with this branch.
• AP

  Alex Potapov

  Nov 21, 2025
  1.0
  Wanted to open an account. They said I have to wait for 2 hours, as they're shorthabded and the bankers just left for the lunch. Most terrible service I ever had
• WC

  William Champagne

  Oct 9, 2025
  5.0
  Always super helpful- very knowledgeable and very quick to resolve any issues that I might’ve had. Very professional and goes above and beyond what I could expect..
• KA

  Keenan Allion

  Jan 27, 2024
  1.0
  PNC is a horrible bank. Laws are being talked about to prevent banks from doing what PNC thinks is ok. Capital One is so superior. I'm wishing I switched a long time ago, instead of being with PNC for 22yrs.

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