Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
16 reviews
5 stars
7
4 stars0
3 stars0
2 stars
1
1 star
8
- TRTracy Magliocco RaderJan 4, 20261.0The reviews ahead of me reflect the bank. The customer service is good at this bank, actually for the last 4 years, not before!..but that is EXACTLY where it ends. Put your Money in any other bank.
- KBKatharine BayerOct 7, 20255.0I was in the process of setting up an estate account and the branch leader, Sonny Acosta, was such a pleasure to work with. He happens to be from the state we were dealing with so he knew so many state laws and rules that apply to our case. He is extremely friendly, knowledgeable and professional. I was really worried that this would be a tough process yet Sonny made it seamless and easy and got us set up with a new account. Thank you again for making the banking for this process an easy one and for being so understanding and helpful and customer-service oriented.
- CWClint WinslowJan 16, 20245.0I hesitated a first but Beth was fantastic today, so quick in and out! She even recommended Jersey Mike's Subs in the shopping center and it was the bestt lunch ever. Thanks Beth!
- JDJulian E. DuqueSep 15, 20231.0You call they offices number and they never answer I mean never answer, I had spend more then an hour trying to get them in the phone an nothing. They put a hold on a small check for a week and don’t even tell you about it . Open an account with then and I’m already thinking about closing it , really disappointing
- LBLaKaya BrittianJan 25, 20211.0Every time I go here it is a terrible experience. The place is totally empty there are two notaries in the building but one was on the phone and the other was too busy to help me. Utterly ridiculous.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.