Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
14 reviews
5 stars
5
4 stars0
3 stars0
2 stars
2
1 star
7
- RCRudy CuratoloSep 11, 20255.0Excellent experience with the folks at this branch earlier today and in recent months as well. Malinda White especially went above and beyond to help me with a tricky accounting correction.
- SWStephen WagonerJan 19, 20191.0Don't go here if you are seeking a home mortgage. They do not have anyone to help. This bank is only good for checking& savings accounts. I have been inside 4 times, each time I have left extremely disappointed with the service. Benson, you are better than this.
- CBCheyenne BullardMay 26, 20171.0HAS NO ATM
- JBJeremy BrocknBlueNov 10, 20161.0When you open an account there they automatically enroll you in an overdraft program which is ILLEGAL TO DO. I explained this to the manager Kim Beasly but she says thats the service they provide (stealing and breaking the law) They have no trouble taking what doesnt belong to them... they opt you into a program without informing you that if you over charge your account they charge you 36 dollars everytime with no notification. So if you spend 5 dollars with your debit card the charge an additional 36 And theyll keep charging you until youre in the poor house...Kim Beasly and the rest of them are the most unhelpful bank employees ive ever had to deal with. Long waits and poor attitudes. And it costs you way more to let them hold onto your money then youll ever get in return... Dont bank there....or any BB&T. You can smell the greed as soon as you walk in.
- MBMichael BassettAug 18, 20162.0The tellers and loan officers are really nice people. I've been treated well as a customer. My biggest gripe is a lack of an ATM! Come on BB&T Benson. You knew McDonalds was going to be renovated and I think you could've been a little more proactive about providing service to your customers.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.