I called this location multiple times and the line just kept ringing and ringing what no answer, extremely unprofessional! It’s 12:30pm on a Wednesday!
JW
Jessie Wilburn
Jul 23, 2025
1.0
Can't get a document with my account information without going in branch which is very hard to do when you rely on wheelchair transportation.
OA
Omar Almisfir
Jul 21, 2025
1.0
This is the worst branch, worst teams, and worst customer service advice. Everyone do not ever go there. The employee are not friendly and then not have any customer service no matter how much you try with them. They’re still awful service at that branch.
BC
Beth Cissell
May 8, 2024
5.0
Always ready to help, knowledgeable with products and services. Our closest branch moved, but still works for us.
AG
A Gastreich
Mar 16, 2023
1.0
PNC and their operations are much to be desired. To even speak with a banker you must sign in on an app and then watch as the people behind you go in front of you then if you want a personal banker, you should probably be upfront and expect delays with what you need because due to the lack of empathy knowledge, and expertise at the locations I have been in- you will have to figure out what you need and do your own research.. I get it if you want to be impersonal and be an online banking company that is one thing to a branch and are expecting knowledge and experience and assistance, and do not receive it, it makes for a very upsetting situation. I myself do not care for the processes. I would not even recommend somebody. Try PNC Bank. I have had nothing but trouble. I will be closing my account and going to a local credit union.
What are the regular banking hours for PNC Bank at 1642 Bryan Rd, O'fallon?
PNC Bank at 1642 Bryan Rd, O'fallon is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is there a drive-through service available at this PNC Bank branch?
Yes, the PNC Bank branch offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I schedule an appointment online for banking services at this PNC Bank branch?
Yes, you can schedule an appointment online via the PNC scheduling app or website to meet with a banking specialist at this branch.
What banking products are offered at PNC Bank, O'fallon branch?
The branch offers a range of banking products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does the PNC Bank branch provide wheelchair accessible facilities?
Yes, this PNC Bank location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Does this PNC Bank branch accept cash non-customer checks and offer wire transfers?
Yes, the branch provides services such as cashing non-customer checks and wire transfers among other specialized banking services.
What nearby places can I visit around the PNC Bank in O'fallon?
Nearby you can visit Gracie Barra martial arts club for fitness, Peggy O'Neals Consignment Gallery for thrift shopping, and Tropical Sno for ice cream and smoothies.
Are there nearby facilities where I can get automotive services while visiting PNC Bank?
Yes, Valvoline Instant Oil Change is nearby for quick automotive oil changes and repair services, convenient if you need car maintenance during your visit.
If I need health and wellness services near PNC Bank, what options are available?
You can find Dardenne Dental for dental care, Cloud Nine Massage and Hands of Gold Massage Therapy for massage and reflexology, and Ignite Health for chiropractic and holistic treatments nearby.
How can nearby financial services and ATMs help me when visiting PNC Bank?
Nearby financial services such as U.S. Bank ATM and Western Union provide additional options for cash withdrawal and money transfer support during your visit to PNC Bank.