Since 1934, First Federal Bank of Kansas City has pursued its mission of helping people “build a better financial future" by developing lasting customer relationships and through a genuine commitment to supporting the communities it serves. As a mutual bank, community growth is company success. First Federal Bank provides consumer banking products and services, mortgage and construction lending, and a full range of business banking and treasury management solutions, serving more than 25,000 customers across 10 locations in the Kansas City metro area and thousands of mortgage customers nationwide. Member FDIC. Equal Housing Lender.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.