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We believe banking is about more than transactions—it’s about relationships, trust and a shared commitment to the communities we serve. Country Club Bank, a division of FNBO, is a privately held, family-led financial institution that offers the expertise and innovative solutions of a large financial organization, along with the personal service and local decision-making that only a community bank can provide.
Our team doesn’t just serve Kansas City—we are part of it. We actively invest in the community through philanthropy, volunteerism and support for local businesses and organizations.
In addition to managing money, we build relationships, strengthen our hometown, and help our clients navigate their financial journey with confidence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.