Capitol Federal's 46th location - third in Missouri - opened at 1911 Star Drive in Liberty MO. With 3,529 square feet, it is a full-service facility with two drive-up lanes and a 24o-hour drive-up ATM. The August 13-16 grand opening created much excitement as Chairman Dicus mad a special presentation of a Capitol Federal Foundation gift to The Liberty School District Foundation. The gift would go toward grants awarded to promote innovative, educational and unique learning opportunities to Liberty students. Funds also went to sponsor the State of the District Breakfast. There was so much excitement during the ribbon cutting, the radio remote had to move outside temporarily to hear radio guests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.