Poor service, this branch gets excited to charge fees for things that other PNC branches do not charge for. I suggest using a different branch.
MR
Matt R
Jul 16, 2025
5.0
Purchased a car the other day and needed a cashiers check from this branch. Got there right at open and everyone was very friendly and helpful. They were informative of what they needed and made sure to take care of everything for me correctly. Great experience.
AF
Andrew Frisella
Mar 18, 2024
1.0
This bank does nothing but get worse as time passes. They are unfamiliar with their own policies lie to customers and have the worst customer service I've had to deal with I can't wait to close my account and to never deal with them again
TS
Tyler Sanderson
Oct 28, 2021
1.0
There is no wonder this PNC branch has such a terrible rating. The woman who claimed to be a manager but had zero name tag or anything to present that, was super rude and not helpful at all. As a very recent former employee of PNC for over three years, I know PNC strives to build trust, personable relationships, and provide over-the-top excellent customer service. I get better / friendlier service at QuikTrip. It seems like the employees, in this case the “branch manager” simply wants to make things more difficult for their customers. I am new to the area And was hoping to consider this my new local bank. I have been a loyal customer to PNC with multiple credit cards, auto loans, multiple bank accounts, yet none of that means anything.
If you are thinking about switching over to PNC….DON’T.
And if you do…I would NOT recommend this branch.
DP
Danielle Price
Nov 9, 2017
5.0
We love this branch. Everyone is always so nice and helpful when we come in. They never keep us waiting especially when we go inside, occasionally we've had to wait in the drive thru but that's pretty normal, nothing too long though. I've been banking with them for 3.5 years and I have never had a bad experience at all.
Is PNC Bank in Ballwin accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Can I schedule an appointment with PNC Bank in Ballwin online?
Yes, you can schedule an appointment online through their Schedule app or by visiting the PNC appointment scheduling webpage provided in their contact details.
Where is PNC Bank in Ballwin located?
PNC Bank is located at 15061 Manchester Rd, Ballwin, MO 63011, USA.
What nearby dining options are available around PNC Bank Ballwin?
Nearby dining options include 'a Little Hi - by Hi-Pointe Drive-In' and 'A Little Hi' both known for burgers, 'Silky's Frozen Custard' for ice cream, 'Jimmy John's' for sandwiches, and 'Himalayan Hut' for restaurant dining.
Are there nearby services that complement a visit to PNC Bank?
Yes, close by you can find financial services like Edward Jones, health services including Cardinal Orthodontics and Westrock Orthodontics, and business services such as UPS Store for shipping and printing.
What nearby retail stores might be useful to visit in the Ballwin area after banking at PNC?
Nearby retail stores include PPG Paints Store for paint supplies, K&D Countertops for countertop installation, American Mattress and Mattress Pro for furniture and mattresses, and Cricket Wireless for mobile phones and electronics.