We have been banking here for years. Ruth was great and now we find Kay O'brien always to be so tremendously helpful and pleasant, also the young lady helping with wire transfers this year was amazing to work with, sadly her name escapes me but appreciate all of ur staff
AH
Angie Hartshorn
Oct 4, 2025
5.0
I have used Citizens Alliance Bank for many years for multiple non-profits. They have always had friendly, knowledgeable staff that provide great customer service. I would highly recommend this bank!
CW
Carter Wishart
Aug 14, 2025
5.0
Citizens Alliance bank in Watertown made it easy for me as a young college student to acquire my first credit card. Joel and company provided excellent customer service which made the process quick and easy.
ST
Sur Aur Taal
Jul 8, 2021
1.0
My firm had applied for a loan with Mr Eric Nesvig - a loan officer in their Watertown branch. This person colluded with the Appraiser to lower valuation of our portfolio - our hard earned money ! They have absolutely no value to timeliness, sincerity, written word, ethics and relationship. All what this bank cares is how they can squeeze their customers to extract more and more. They don't realize that a lemon when squeezed too hard starts yielding bitter juice ! Our advice in one line - FIND ANOTHER BANK !
DK
Dana Kinsella
Apr 30, 2020
5.0
I will be forever grateful to Citizens Alliance Bank!!!
I have been a Wells Fargo customer for over 30 years. When the pandemic hit I thought that loyalty would be of great value. I could never have imagined how wrong I was. When Wells Fargo horrifically failed my business and so many thousands of other small businesses, Citizens Alliance Bank was right there to be our saving grace.
The bankers were personable, knowledgeable and communicative. They literally worked tirelessly to make sure our PPP application was accepted by the SBA. When I say tirelessly, I mean we were able to actively communicate with a banker at 12:30 am when we first found out we were approved. The application was approved and funded within 3 days!!! My business, my family and I cannot thank Citizens enough and I could not recommend a bank more!!!
Frequently Asked Questions About Citizens Alliance Bank
What are the regular business hours for Citizens Alliance Bank in Watertown?
The bank is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on weekends.
Does Citizens Alliance Bank have drive-through banking services?
Yes, the drive-through is available Monday to Friday from 8:00 AM to 4:30 PM and on Saturday from 9:00 AM to 12:00 PM.
Is Citizens Alliance Bank open on Sundays or holidays?
The bank is closed on Sundays and observes closures on certain holidays including June 19, July 4, September 1, October 13, November 11, November 27, and December 25, 2025.
Where is Citizens Alliance Bank located?
It is located at 200 Lewis Avenue S, Suite 101, Watertown, MN 55388, USA.
How can I contact Citizens Alliance Bank for customer service?
You can reach them by phone at +1 952-955-2992, toll-free at +1 844-722-4258, or via email at customerservice@citizensalliancebank.com.
Does Citizens Alliance Bank provide mobile apps for banking?
Yes, the bank offers a mobile app available on Android via the Google Play Store and on iOS via the Apple App Store.
Are there wheelchair accessible parking and drive-through services at the bank?
Yes, the bank offers both wheelchair accessible parking and drive-through banking services.
What nearby healthcare facilities are close to Citizens Alliance Bank?
Nearby healthcare options include HearingLife audiology, Catalyst Medical Clinic PA, Scott M. Jensen, MD family practice, Southwest Eye Care optometry, and Chiropractic Specialists of Watertown.
Are there nearby financial service providers near Citizens Alliance Bank?
What dining options are available near Citizens Alliance Bank?
Nearby restaurants include Leonardo’s Ristorante, LLC, Mario's Italian Kitchen, and Riverside Bar & Restaurant, perfect for grabbing a meal before or after your bank visit.