United Prairie Bank

Reviews

• EW

  Elizabeth W

  Nov 21, 2023
  5.0
  Our experience with United Prairie in Waseca has been overall, positive. We have been banking with them since 2007 and they’ve always gone above and beyond in customer service. Recently they really shined more than ever and it’s something I can’t thank them for enough. The people in Waseca who represent United Prairie really care about the customers and they go the extra mile for them. Larger banks (no disrespect) do not look out for their customers like United Prairie does in my experiences. Diana, in particular, (but everyone there is wonderful!) is a prime example of an person who goes out of her way to be helpful, professional and provide the best customer service possible to customers. It’s truly heartwarming to know that I’m a valued customer and I would not bank anywhere else at this point. Thank you United Prairie employees!!!
• EB

  Evelyn Borchert

  Jun 6, 2023
  1.0
  Placed money in a CD account for 6 mos. Called them 2 weeks before the mature date, I asked them what's the new rates are since rates have risen drastically since Dec. They gave me the APY but not the interest rate, tye person i spoke with was very rude and really did t want to help me. Ill be pulling my 75,000 CD out.they dont deserve my business.most banks have this online and is transparent, stay awzy..
• CS

  Casey Sybilrud

  Dec 30, 2020
  5.0
  I have banked with United Prairie for most of my life. Every time i go visit i'm greeted by a friendly face and am helped with the best service. I couldn't imagine banking anywhere else!
• NL

  Nancy Lyons

  Aug 26, 2019
  1.0
  I had an unauthorized charge made to my account and talked to the bank about Friday when the manager wasn't in the lady I spoke with said to call the company and get the money refunded to get the overdraft fee waved... I did just that. I called back Monday and explained the situation and they said it was my fault even though it was an unauthorized charges and refused to help I have never been so disappointed in a bank in my life especially after I called the company that made the unathurized charge to begin with. This bank is all about taking money even when it wasn't your fault! I'll be closing my account with them and going somewhere that cares
• CS

  Casey Sybilrud

  Oct 31, 2016
  5.0
  Great place to bank! Staff is the best, always super friendly, and helpful! Office is always clean and nice!

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