In an era when consolidations and mergers of banks are the rule, BankCherokee and the Gesell family continues its long tradition as an independent, family-owned and operated bank. This cherished tradition ensures that BankCherokee is able to respond to the unique needs of the communities it serves with a high level of service and personal attention. At BankCherokee, we succeed by helping our customers succeed. We are proud to be values driven, relationship focused, family oriented, and community engaged. Andy Gesell, a third-generation community banker, leads BankCherokee and serves as the bank’s CEO.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.