Charging fees for statements, when we were never informed....My grandma has had the account since I was a baby and recently put me on it, so even though they don't charge people over the age of 60, they can charge me?
Not to mention I haven't been receiving statements because my address has changed and they want a copy of my social to change it and I live in Wisconsin.
Attempted to talk to a teller over the phone, who was rude the entire time and told me my grandma must have misunderstood, and that I have had numerous chances to change my address to fix the fact that my statements were not reaching me, and that even though they are closed on the weekends I could have left paperwork in the overnight drop-off... She continually blamed my grandma and couldn't actually answer my questions because "she would have to look further into it". I asked to speak to a manager and she just kept redirecting the conversation.
Very unsatisfied. ALL of my Siblings and my accounts will be closed shortly.
Frequently Asked Questions About Citizens Alliance Bank
What are the regular business hours for Citizens Alliance Bank in Sacred Heart?
The bank is open Monday through Friday from 8:30 AM to 4:00 PM and is closed on Saturdays and Sundays.
Does Citizens Alliance Bank offer drive-through services, and if so, what are the hours?
Yes, the bank offers drive-through services Monday to Friday from 8:00 AM to 4:00 PM.
Is Citizens Alliance Bank accessible for individuals with disabilities?
Yes, the bank has wheelchair accessible entrances and parking available.
What products and services does Citizens Alliance Bank offer?
They offer checking and savings accounts, certificates of deposit, personal and business loans, mortgages, auto and student loans, direct deposit services, online banking, safe deposit boxes, and debit cards.
What is the contact information for Citizens Alliance Bank?
You can reach the bank at +1 320-765-2261 or via email at customerservice@citizensalliancebank.com.
Are there any holidays when Citizens Alliance Bank is closed?
Yes, the bank will be closed on November 11, November 27, and December 25, 2025.
Where is Citizens Alliance Bank located in Sacred Heart?
It is located at 200 W Maple Street, Sacred Heart, MN 56285, USA.
What are some nearby places customers might visit before or after banking at Citizens Alliance Bank?
Nearby places include Second Ave Hair Co (beauty salon), Probst Jewelry (shopping), and Sacred Heart Bar and Grill (restaurant).
Is there a convenient place to refuel or grab essentials near Citizens Alliance Bank?
Yes, Kelly's Korner and Cenex, both gas stations and convenience stores, are located nearby.
Are there local community services or attractions near Citizens Alliance Bank?
Customers can visit the Sacred Heart Community Center for arts and entertainment or explore the Sacred Heart Area Museum & Historical Society for local history.