For over 85 years, Border Bank has been building on its legacy by focusing on the communities it serves with a footprint extending from Northern Minnesota to Metro Minneapolis, and into North Dakota. Our mission is to provide the highest quality of service and benefits designed around the customers’ needs and wants; this is the foundation of Border Bank and a guide that is used every day to serve its customers. Customer first. Community focused.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.