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We are United Community Bank of Perham, Dent, and Frazee, MN—an independent, family-owned and operated bank committed to empowering customers to achieve their financial goals, as we've done for over 100 years. We reinvest in the communities and individuals we serve, knowing that a healthy local economy is essential to our success.
We pride ourselves in our top-notch customer service. That means you’ll always speak to a local banker when you call (not a call center or automated answering machine) and our bankers will get to know you and your situation.
We also invest in state-of-the-art technology like our digital banking suite of services to allow customers to access and manage their finances completely online.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.