North Star Credit Union (NSCU) has been a part of the region since 1939 in Cook and has expanded to have branches across the region including in Cook, Duluth, Mountain Iron, and Nashwauk. NSCU offers full service banking including mortgage and consumer loans, commercial lending, no fees business checking and banking, online/mobile banking, remote deposit, financial education, financial counseling, and more. NSCU cares about community and making an impact. Our mascot Star the Yeti loves visiting the schools and local events.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.