Since 1928, Northern Communities Credit Union has been serving our members and our communities in Northern Minnesota. With offices in both Duluth and Virginia/Mt. Iron, we come from cities that are famous for their beautiful bridges. We would like to bridge the gap between financial institution and member, individual and community, financial struggle and financial success.
This Credit Union is incompetent and ruined totally screwed me and my family! I went there for a shared branch transaction, a very simple one. I had a 1500.00 check which was a loan for me And my family, I told the teller 1100.00 into my checking and 400.00 cash, simple right? The teller said she messed up after I had the 400 cash I quickly put cash down and said do you need it back which she said no, still I kept the cash out in the open and after minutes she had to get another teller to help her. So I had two tellers working on this simple transaction and finally they said everything was good and I went on my way this was March 24th by the way. Then this week I check my account on unemployment day and instead of 603 in my account it was only 203!!! NCCYOU had my bank take 400 dollars from me saying they gave me an extra 400 that day, so this happened over a month later and was done without any attempt to notify me or anything. The manager and all employees I spoke with treated me like I was a idiot, and really treated me like I did something wrong when I know I did not get extra money!!! I live on 603 a week for a family of three and I know exactly how much money I have at all times!!! This NCCYOU saying it's all about YOU yeah right! Make the TWO TELLERS WHO COULDN'T DO A SIMPLE TRANSACTION PAY FOR THIS !!!!! I wish I could give a negative 5 star review cause these TWO TELLERS destroyed me!!
JS
Janne Solstice
Nov 26, 2024
1.0
First a staff member was exceptionally kind. Second staff member was disrespectful, sarcastic, and unkind. May the second cashier have a better day and sincerest gratitude for the first staff member who was kind.
SS
ssolem91670
Jan 9, 2021
5.0
Been with NCCU for 30 years and have always had great and friendly service.
TZ
Toni Zaverl
Jul 22, 2020
5.0
I have always had great, fast, friendly and Efficient service! Keep up the good work!
Frequently Asked Questions About Northern Communities Credit Union - Duluth
How do I know if I am eligible to become an NCCYou member?
Membership at NCCYou is open to anyone who lives, works, worships, or attends school in St. Louis County, MN; as well as the spouse, blood, or adoptive relative of a member. That includes a whole lot of people, and it might just mean YOU!
How can I learn more about money?
With our Financial Literacy Initiative (FLI) program! This program designed to provide members with educational resources to improve their financial knowledge. It aims to help individuals make informed decisions about budgeting, saving, borrowing, and overall money management. You can find out more about it on our website!
Who is eligible to become a member of Northern Communities Credit Union - Duluth?
Membership is open to anyone who lives, works, worships, or attends school in St. Louis County, MN; as well as the spouse, blood, or adoptive relative of a member.
What is the Financial Literacy Initiative (FLI) offered by Northern Communities Credit Union?
The FLI program provides members with educational resources to improve financial knowledge, helping with budgeting, saving, borrowing, and overall money management.
What are the regular business hours of Northern Communities Credit Union - Duluth?
The credit union is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
What are the drive-thru hours at Northern Communities Credit Union - Duluth?
Drive-thru hours are Monday to Thursday from 7:30 AM to 5:00 PM, and Friday from 7:30 AM to 5:30 PM.
Where is Northern Communities Credit Union - Duluth located?
It is located at 3311 W Arrowhead Rd, Duluth, MN 55811, United States.
What is the contact phone number for Northern Communities Credit Union - Duluth?
The main phone number is +1 218-279-3200.
What nearby places can help me find Northern Communities Credit Union - Duluth?
Nearby places include Circle K convenience store and Holiday Gas Station, which can serve as landmarks when locating the credit union at 3311 W Arrowhead Rd.
Are there nearby financial services other than Northern Communities Credit Union - Duluth?
Yes, nearby financial services include U.S. Bank ATM, Bitcoin Depot for currency exchange, and Bell Bank in Duluth Heights.
What convenience options are available near Northern Communities Credit Union - Duluth?
Nearby convenience options include Circle K and Kwik Trip for fuel and snacks, and Redbox rental kiosks for movie rentals.
What community and educational services are near Northern Communities Credit Union - Duluth that members might find useful?
Nearby educational and community services include Duluth Public Schools, Duluth Preschool, and the Upper Midwest Film Office, which can be useful for families and community engagement.