Northern Communities Credit Union - Duluth

4.4
81 reviews

About

BankCredit Union
Since 1928, Northern Communities Credit Union has been serving our members and our communities in Northern Minnesota. With offices in both Duluth and Virginia/Mt. Iron, we come from cities that are famous for their beautiful bridges. We would like to bridge the gap between financial institution and member, individual and community, financial struggle and financial success.

Location

Northern Communities Credit Union - Duluth
3311 W Arrowhead Rd, Duluth, MN
55811, United States

Hours

Reviews

4.4
81 reviews
5 stars
66
4 stars
2
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1
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1 star
9
  • JR
    Jim “RIP” Ripley
    May 1, 2025
    1.0
    This Credit Union is incompetent and ruined totally screwed me and my family! I went there for a shared branch transaction, a very simple one. I had a 1500.00 check which was a loan for me And my family, I told the teller 1100.00 into my checking and 400.00 cash, simple right? The teller said she messed up after I had the 400 cash I quickly put cash down and said do you need it back which she said no, still I kept the cash out in the open and after minutes she had to get another teller to help her. So I had two tellers working on this simple transaction and finally they said everything was good and I went on my way this was March 24th by the way. Then this week I check my account on unemployment day and instead of 603 in my account it was only 203!!! NCCYOU had my bank take 400 dollars from me saying they gave me an extra 400 that day, so this happened over a month later and was done without any attempt to notify me or anything. The manager and all employees I spoke with treated me like I was a idiot, and really treated me like I did something wrong when I know I did not get extra money!!! I live on 603 a week for a family of three and I know exactly how much money I have at all times!!! This NCCYOU saying it's all about YOU yeah right! Make the TWO TELLERS WHO COULDN'T DO A SIMPLE TRANSACTION PAY FOR THIS !!!!! I wish I could give a negative 5 star review cause these TWO TELLERS destroyed me!!
  • JS
    Janne Solstice
    Nov 26, 2024
    1.0
    First a staff member was exceptionally kind. Second staff member was disrespectful, sarcastic, and unkind. May the second cashier have a better day and sincerest gratitude for the first staff member who was kind.
  • SS
    ssolem91670
    Jan 9, 2021
    5.0
    Been with NCCU for 30 years and have always had great and friendly service.
  • TZ
    Toni Zaverl
    Jul 22, 2020
    5.0
    I have always had great, fast, friendly and Efficient service! Keep up the good work!

Frequently Asked Questions About Northern Communities Credit Union - Duluth

How do I know if I am eligible to become an NCCYou member?

Membership at NCCYou is open to anyone who lives, works, worships, or attends school in St. Louis County, MN; as well as the spouse, blood, or adoptive relative of a member. That includes a whole lot of people, and it might just mean YOU!

How can I learn more about money?

With our Financial Literacy Initiative (FLI) program! This program designed to provide members with educational resources to improve their financial knowledge. It aims to help individuals make informed decisions about budgeting, saving, borrowing, and overall money management. You can find out more about it on our website!