Never had an issue with cashing my check here for 3 years. Today they told me they wouldn't because I didn't have the exact money of the check in my acct. This has never been an issue any other time. Explained this to the Manager woman who greets ppl at the door name started with an S. She was incredibly rude and said " Well if I do this it's not because you are giving me pushback" I was not rude or anything just asked her why they couldnt but her tone was absolutely uncalled for, embarrassing and so unprofessional. Handed me the check back and smiled very cocky. Then she told me that another teller would be in in 2 hours and she could " probably" cash it for me but I'd have to wait 2 hours for ger to come in. Cmon PNC this is what type of ppl you have managing these branches? Her unprovoked attitude was astounding. I will never be back. Been with PNC for 20 years and will be closing my acct within the next week or so. This was incredibly unprofessional and I will not associate with types like this.
MR
Mark Rigotti
Sep 10, 2025
1.0
They are thieves. On 4/14/25 I deposited $851.99 into an account. It is now 9/10/25. I have been attempting to resolve the matter with their "acceleration" department but to no avail. If nothing is resolved in the next week I will be filing theft reports with the Southgate Police - The Michigan Department of Insurance and Financial Services (DIFS), through its Office of Banking at the state level and the Office of the Comptroller of the Currency at the federal level.
Do not deal with this bank.
FYI - I have been a CPA since 1985 and will be telling all my clients to avoid PNC bank at all costs.
PP
panayiota29
Sep 2, 2025
1.0
When you get a Cashier's Check, they post date it, so that your other bank you can not deposit it.....PNC excuse is that Saturday is not a business day,,,Me, So,cehen I write a personal check, I don't post date it ...that is only if your depositing it doesn't clear until the next business day......When you get a money order at the post office or grocery store, it's dated the day you get it.....
Very Poor Service toward the Customer.....
DG
Diane Gooding
Mar 18, 2019
5.0
Great and friendly customer service
SS
Sali Shaho
May 30, 2017
1.0
That Candy clerk doesn't look so candy,just be careful.
What are the regular branch hours for PNC Bank in Southgate, MI?
PNC Bank in Southgate is open Monday through Friday from 9 AM to 5 PM, and on Saturday from 9 AM to 1 PM. The branch is closed on Sundays.
Does the PNC Bank branch in Southgate offer drive-through services?
Yes, the Southgate branch has drive-through service hours from 9 AM to 5 PM Monday through Friday, and 9 AM to 1 PM on Saturday. It is closed on Sunday.
What services can I expect at the PNC Bank Southgate location?
Is the PNC Bank Southgate branch wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What products does PNC Bank Southgate offer?
They provide financial products such as checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investments.
How can I schedule an appointment at the Southgate PNC Bank branch?
You can schedule an appointment via their online scheduling link or through the PNC Mobile Banking app available on iOS and Android.
Are there nearby dining options if I visit the PNC Bank branch in Southgate?
Yes, nearby you can find various dining options such as Burger King for fast food, Tubby's sandwich shop, State 26 Grill American restaurant, Agave Grill & Bar Mexican restaurant, Thai Place Asian fusion restaurant, and Olive Garden for Italian cuisine.
What nearby services are available around PNC Bank Southgate for shopping and health needs?
Close to the branch, you can visit CVS Pharmacy for medical supplies and pharmacy needs, Rx Optical for eye care, Happy Nails spa for beauty treatments, and Arkay Service Center for health-related services.
Are there nearby facilities for shipping and car care near the PNC Bank Southgate location?
Yes, UPS Access Point location offers courier and delivery services nearby, and A & T Car Wash provides auto detailing and repair services close to the bank.
Does the PNC Bank Southgate branch offer any new customer promotions?
Yes, PNC Bank has a new customer offer where you can earn up to $400 by enrolling in their checking account promotions.