Credit UnionATMMoney Transfer ServiceSavings and Loan Association
Every day we continually strive to improve our level of service by keeping our focus on the members. We’re in business to serve you, our members, not make a profit.
Switching from Chase to Dow Credit Union was the best financial move I've ever made: excellent service and genuine member care.
SW
Sheila W
Jul 17, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Outstanding Member Service for this Professional Branch!
I’ve have been to this branch many times and the service is consistently exceptional. I find they are quick to greet you, provide friendly service and clear answers to my questions. Their commitment to member care is proven in their actions!
ML
Michael LaPan
Dec 13, 2024
1.0
They refuse to take a loan payment over the phone unless you 15 days late
SD
S D
Oct 8, 2024
1.0
I had reached out to the CU several weeks ago with no response (I had a question about opening a new account).
When I finally got through to a representative on the phone recently, he was very unprofessional and seemed to be in too much of a hurry to help me, just wanted to end the call as quick as possible. I've never been treated so poorly by any Credit Union and I've belonged to several of them over the last 20 years. What happened to member service skills??
What are the regular business hours of Dow Credit Union?
Dow Credit Union is open Monday through Friday from 9:00 a.m. to 5:00 p.m. ET and closed on weekends.
What are the drive-through hours at Dow Credit Union?
The drive-through is open Monday to Friday from 9:00 a.m. to 5:00 p.m. ET and closed on Saturdays and Sundays.
Is Dow Credit Union open on holidays?
Dow Credit Union is closed on major holidays such as November 27-29, December 25, and January 1. It has reduced hours from 7:30 a.m. to 12:00 p.m. on December 24 and December 31.
Where is Dow Credit Union located?
Dow Credit Union is located at 5420 Gratiot Rd, Saginaw, MI 48638, United States.
What types of financial products does Dow Credit Union offer?
Dow Credit Union offers checking and savings accounts, certificates of deposit, HSAs, credit cards, personal loans, home mortgages, auto loans, student loans, business loans, and more.
What services are available at Dow Credit Union?
Services at Dow Credit Union include money orders, notary public, safe deposit boxes, Visa® gift cards, wire transfers, mortgage lending, and auto loans.
How can I access Dow Credit Union's mobile apps?
You can download Dow Credit Union's mobile app from the Google Play Store for Android or the Apple App Store for iOS devices.
How can nearby banks like Huntington Bank and Chemical Bank be useful to Dow Credit Union customers?
Customers can compare services and banking options at nearby banks such as Huntington Bank and Chemical Bank, which are located close to Dow Credit Union in Saginaw, aiding in informed financial decisions.
What nearby healthcare facilities are accessible when visiting Dow Credit Union?
Nearby healthcare options include Lavender Dental Saginaw, Saginaw Medical Associates, and Arogya Pharmacy, offering dental and medical services close to Dow Credit Union's location.
Are there nearby dining options near Dow Credit Union for customers to visit?
Customers can enjoy nearby dining at Spencer's, an Italian and pizza restaurant, conveniently located near Dow Credit Union in Saginaw.