PNC Bank

Reviews

• CE

  Chris English

  Mar 27, 2024
  1.0
  I banked with Macatawa in west Michigan for 10 years, they were always phenomenal. Unfortunately moving to east Michigan forced me into a new bank... PNC... Issues 1: I chose PNC last year because I needed to be able to do cash advances. My company reimburses me through a corporate credit card for my frequent work related travel. For several months I used my corporate credit card for cash advances. I walked in to perform the same cash advance I had been doing for several months however, suddenly PNC has a policy that has been in place for 2 years not allowing a cash advance from a credit card. Issue 2: Never in my life have I been required to filled out a deposit/withdrawal slip. At my previous bank the teller would fill it out and you would be in and out within a minute. At PNC there is a whole process to get a slip filled out. You are forced to talk to a lady prior to the teller that seems to purposely be unbelievably slow. Issue 3: I have excellent credit, never missed a payment, and I was approved for an absurd 11% loan. Since I'm not stupid enough to accept that I chose to pay cash.
• SB

  Sean Bamrick

  Mar 6, 2024
  5.0
  Great service today. Simple change order. Very positive attitude.
• SS

  Staci Schaeffer

  Feb 25, 2023
  1.0
  I asked the manager Ms. M to help me. She did help problem solve and then I never heard back from her. PNC made a banking error and when discovered. She ended the phone conversation and never called me back. PNC employee did NOT place a stop payment as requested….This error occurred 2x. I was hoping my local branch could advocate…but this is not the place to help Out!
• TM

  Thomas Mosher

  Dec 12, 2022
  5.0
  Very nice and friendly staff! Extremely helpful