I was doing a lease buyout and was going through the process of financing my car through PNC. Setting up the appointment and the appointment itself to sign my loan documents was great. Chase, who my lease was through, requested a specific document to be signed on the same day I was signing my new loan documents and needed it sent to them in order to release my Title. We did sign it that day as I remember I had to have my exact mileage written on the document. It has now been over a month since I signed for my new loan. Chase keeps asking for the document because they didn’t receive it. When I call the PNC number that isn’t a branch they say the underwriters don’t have it in their file. I have called the branch multiple times and am told the branch manager is busy but will call me back, however I never receive a call. I finally received the loan package in the mail and I have a copy of the document to send in myself…. But not a single person called to let me know the copy would be sent to me or that they even found it… and why wouldn’t they just send it to chase themselves? I am usually a very understanding and easy-going person, but this really set the tone as a first time PNC customer and now I know they are not for me. Once my loan is paid off, I’m out.
ET
Emily Tarr
Oct 22, 2021
1.0
I opened an account about two weeks ago and it’s been problem after problem. Now I can’t even sign up for mobile banking. Website keeps acting like I don’t know my information.
What are the regular business hours at PNC Bank in New Boston?
PNC Bank in New Boston is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does PNC Bank in New Boston offer drive-through services?
Yes, the PNC Bank branch in New Boston has a drive-through service available from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays.
Where is the PNC Bank branch located in New Boston, MI?
The PNC Bank branch is located at 19049 Huron River Dr, Wayne, New Boston, MI 48164.
What financial products are available at PNC Bank in New Boston?
PNC Bank offers a variety of products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services does PNC Bank provide at the New Boston location?
The services include Change Orders, ATM Access, Cashier’s Check, Safe Deposit Box, Wire Transfers, Handicapped Access, Cash Non-Customer Checks, and Loans Specialist support.
Is PNC Bank in New Boston wheelchair accessible?
Yes, the bank has a wheelchair accessible entrance, parking, and drive-through services to accommodate customers with disabilities.
How can I schedule an appointment with PNC Bank in New Boston?
You can schedule an appointment online via PNC's scheduling link or their mobile banking app available on iOS and Android.
What nearby dining options are available around PNC Bank in New Boston?
Nearby dining options include Toarmina Pizza-New Boston, Lc's Broasted Chicken, Subway, Tony's Coney Island and Grill, Spangler's Whimsical Kitchen, and Doc's Ice Cream & Coffee, perfect for a meal before or after your bank visit.
Are there any nearby places of worship close to PNC Bank in New Boston?
Yes, Liberty Baptist Church, St. Stephen’s Catholic Church, St. Paul’s Evangelical Lutheran Church, and St Pauls Lutheran Church are located nearby, providing convenient access for visitors attending religious services.
What other useful locations are near PNC Bank that customers might visit?
Nearby useful locations include the US Post Office, New Boston Auto Wash, and Huron Valley Ambulance - New Boston Station, which may assist with postal services, vehicle care, and emergency needs respectively.