PNC Bank

Reviews

• TT

  TJW

  3 days ago
  1.0
  This is the worst PNC in downriver.i had to sit in drivethru for a hour.It would have took longer if all those cars in line didnt leave early
• JA

  Janet Allen

  Oct 15, 2025
  1.0
  If I could possibly give a zero I would. Every time you go there it's a problem. The service is slow. The bank manager she's a real joke.
• BR

  Bad Review

  Aug 29, 2025
  1.0
  Absolutely the worst bank I've ever used in 45 years! They are seriously understaffed at every location and you end up waiting at least 15 minutes to get any kind of transaction done no matter if it's inside or outside. I was at the Lincoln Park location today and I seriously waited 25 minutes to get to the point where I pulled up to do my transaction at the drive-thru. The guy comes on the screen and says, "What can I do for you?" That was unprofessional in the first place but regardless, I said there are no deposit slips here in the container. He said let me send some out for you. He sends me one slip. Ok, fine, I fill it out and send it back. He comes back on and says I'll have this right out for you I said okay! He sends the container back out and says, "You're all set thank you." I said you know you guys need to do better with this drive-thru. I said this is insane having to wait 25 minutes for two cars in front of me to get a simple transaction done. He says, "Yep!!" and turns the screen off. Nice PNC! Nice customer service! You just lost another customer! Do better!
• MP

  Meghan Porro

  Jul 31, 2025
  1.0
  This bank SUCKS!!!! I have been with PNC for YEARS... Everytime I come in to try to get any help there's never anyone available yet there are always 3-4 employees standing around talking
• CW

  Cheryl's World

  Sep 14, 2018
  5.0
  It's great "except" they can only see what your credit score was 6 months ago. They aren't able to access the current score which makes it a not so great mortgage. I should say it's not the bank itself but the mortgage representative that works through pnc. So basically what I'm saying is pnc has a mortgage representative that works at the bank if you make an appointment to go see them. Not the bank itself but whatever the mortgage representative is using to check your score is pooh. It shows the score of what I had 6 months ago. It isn't accurate. Transunion shows my current score and pnc mortgage sees a score that was about 30 points less. That's not helpful in getting a house. Also I was able to take screenshots from within MY pnc app, they say it's a safety feature that I can no longer take screenshots. It should be up to me what I want and I want to use screenshots within my application.

Frequently Asked Questions About PNC Bank