Brand Certified
TurboTax - Downtown, Lansing
4.6(23 reviews)
Certified by TurboTax - Downtown, Lansing • Apr 26, 2026
Business Details
120 North Washington, Lansing, MI
48933, United States
Certified by TurboTax - Downtown, Lansing • Apr 26, 2026
(440) 261-4936
Certified by TurboTax - Downtown, Lansing • Apr 26, 2026
http://turbotax.intuit.com/local-tax-offices/mi/lansing/3f0892a83958484e8b6f08a5160101fc/
Certified by TurboTax - Downtown, Lansing • Apr 26, 2026
About
Certified by TurboTax - Downtown, Lansing • Apr 26, 2026
Tax Preparation ServiceTax Consultant
Hand off taxes to a local tax expert who has your back. Our TurboTax store in Downtown, Lansing offers a fresh, modern experience where you can talk with a TurboTax expert and get tax preparation services, by appointment or walk-in. Whether you have a simple or complex return, our trusted tax experts make tax preparation easy and stress-free. Relax knowing they’ve got your back and will get you every dollar you deserve. Visit your local tax office in Downtown, Lansing to get started with a local tax expert today.
Details
- Online appointmentsAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Free parking lotNot available
Location
Certified by TurboTax - Downtown, Lansing • Apr 26, 2026
Hours
Certified by TurboTax - Downtown, Lansing • Apr 26, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
4.6
23 reviews
5 stars
20
4 stars
1
3 stars0
2 stars0
1 star
2
- HBHelen BernerApr 14, 20265.0Jeff was fantastic! Super helpful from being to end. Thank you!
- JGJeff GoochApr 14, 20265.0Jeff Hollenbeck is definitely a 5 star All Star ⭐️! I could not have asked for better tax assistance for my returns. I’m glad I use Turbo Tax and even happier that they offer expert assistance. Great resource!
- JAJesse AvendanoApr 13, 20265.0I ran into a minor issue with my tax return that prevented me from filing, and I spent months trying to troubleshoot it on my own. I finally decided to come in for help, and Jeff was able to resolve everything and get my taxes filed in just 30 minutes. He was incredibly helpful—great experience overall!
- SGsa GhApr 10, 20265.0Great person and excellent service. Thank you Jeff.
- ARAdrian RayMar 22, 20265.0My husband and I had the pleasure of working with Jeff Hollenbeck. He was very nice and professional. I love the fact that this location was literally 2 minutes away from my home. It felt so good to be able to deal with someone face-to-face versus virtually. He was very knowledgeable about the product and was able to help me and my husband maximize on our tax return. I really hope that this location is there next year, but even if it isn't I will be searching out. Jeff to take care of our tax needs. He is such a fabulous person and I definitely love the conversation that we had.
Frequently Asked Questions About TurboTax - Downtown, Lansing
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
Where is TurboTax Experts Lansing located?
TurboTax Experts Lansing is located at 120 North Washington, Suite 300, Officies 359 and 371, Lansing, MI 48933.
What services does TurboTax Experts Lansing provide?
They provide expert tax preparation services with TurboTax Full Service, offering stress-free, personalized tax filing and maximum tax savings.
What are the business hours of TurboTax Experts Lansing?
They are open Monday to Wednesday from 11:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Thursday, Friday, and Sunday.
How can I book a consultation with a tax expert at TurboTax Experts Lansing?
You can request an in-person consultation with a Full Service tax expert by booking online through their website.
What is the phone number to contact TurboTax Experts Lansing?
You can reach TurboTax Experts Lansing by phone at +1 415-318-2183.
What nearby services might be useful after my visit to TurboTax Experts Lansing?
Nearby services include insurance agencies like Goosehead Insurance - Deborah Schultz and Farmers Insurance, which can assist with auto and other insurance needs.
Are there any legal services near TurboTax Experts Lansing if I require legal advice along with tax help?
Yes, The Guy Law Firm, Law Office of Samantha Sprague, and Lansing Low Cost Bankruptcy Center are nearby legal service providers.
Is there a bank nearby TurboTax Experts Lansing for financial transactions?
Yes, PNC bank with ATM and mortgage broker services is located nearby for your financial needs.
Can I find community services close to TurboTax Experts Lansing?
Yes, the Junior League of Lansing and Michigan Society of Anesthesiologists provide community and health-related services nearby.
What should I know about TurboTax Experts Lansing's time zone?
TurboTax Experts Lansing operates in the America/Detroit time zone.
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