Kalsee Credit Union is a financial institution in Portage, MI with a focus on member service and financial wellness. Our members can earn rate discounts, fee waivers, and other perks, and each product used will earn monthly points reflected on their statement and in Online Banking. We have a mobile app for Apple and Android devices that offers check deposit, card controls, and log-in functionality with touch and face ID. With eAlerts, members can receive email reminders about loan payments, account balances, and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.