Doesn’t even have a branch manager currently to address customer issues. How embarrassing. Transfers you to a useless customer service line that’s difficult to understand. Online banking is non existent unless you sign up in office— you cannot do it yourself leading to difficult account management. Got locked out of voice banking and they told me they didn’t know why… hilarious they cannot even give me a reason. Then they couldn’t fix it for days resulting in an overdraft I tried to fix by sending money to the account, still got charged overdraft fees because I had no way to see my account after days of trying to access and fix. This is absolutely the WORST bank I have ever had. Back to Huntington. DO NOT BANK WITH PNC.
UK
Uli Kaczmarek
Jan 9, 2026
5.0
After a very long Time I got to say this was a great Service at this Bank , someone there (Sara from Alabama)new employee I guess .She went above an beyond to help me on my little account problem .Thank you Sara!
SM
Swag Major
Sep 15, 2025
5.0
This one in Jackson is nice and friendly staff.
BB
Beckstyr
Jul 31, 2021
5.0
Not sure why those other people had problems with the manager. Anytime I’ve had a question, he’s been pleasant to deal with. Everyone in the branch is friendly and courteous. I’ve banked with PNC for many years and have never had a problem.
What are the regular business hours for PNC Bank at 1965 Boardman Rd, Jackson?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does this PNC Bank branch offer drive-through service?
Yes, drive-through hours match the branch hours: Monday to Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM.
What banking products and services are available at this PNC Bank location?
Products include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments. Services offered include Instant Debit Card Availability, Wire Transfers, Cashier’s Check, ATM Access, Loan Specialist, and more.
Is PNC Bank at Boardman Rd accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances, parking, and onsite services available.
How can I schedule an appointment at PNC Bank Boardman Rd branch?
You can schedule an appointment online via PNC’s appointment setting page or through their mobile app available on iOS and Android.
What is the main contact number for the PNC Bank branch on Boardman Rd?
The main phone number is +1 517-796-1325.
Are there other PNC Bank ATMs or branches nearby?
Yes, other PNC ATMs and mortgage broker locations are nearby, providing convenient access to banking services.
What healthcare facilities are located near the PNC Bank branch at Boardman Rd?
Nearby healthcare facilities include SouthernCare - Jackson and Gentiva Hospice, which might be helpful for customers seeking medical care before or after visiting the bank.
What shopping options are available close to PNC Bank Boardman Rd?
Nearby shopping options include Country Stitches fabric store, The Floor Trader home improvement store, Michaels Stores for arts and crafts, and Lowe’s Home Improvement stores.
How can I access postal and shipping services near PNC Bank?
UPS Access Point locations are nearby for convenient courier, delivery, and shipping services to complement your banking needs.
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