After a very long Time I got to say this was a great Service at this Bank , someone there (Sara from Alabama)new employee I guess .She went above an beyond to help me on my little account problem .Thank you Sara!
SM
Swag Major
Sep 15, 2025
5.0
This one in Jackson is nice and friendly staff.
TR
Thomas Rife
Dec 6, 2023
1.0
Manager and Shelly are extremely nice -- that being said -- after watching what they did to Mum's Holiday account. She opened an account with a large sum of money for Christmas just to make it easier to track. I help her check on Amazon stuff and keep track of her deliveries. In less than 45 Days they have suspended her account numerous times claiming fraud time after time when she orders online.
Today, I went with her as support to let them know Amazon messed up deliveries, they owe her money and she disputed the transactions only to watch her come to tears as they accuse me of coaching her because I showed her how to dispute, just simple stuff. She is fine (in her 50s, healthy). I have my own money, everything... and they basically attacked her in a private room. I felt terrible for her. I told her just remove her money, take the loss and I will pay for any losses.
I bank with Wells Fargo, JP Morgan, Bank of America, and have an old account with Capital One. NEVER have they locked my account or suspended after buying three things or accused me of fraud or not supported me in getting money back.
My Mum was so upset -- DO NOT BANK HERE. PLEASE! I SWEAR YOU WILL REGRET IT!!
BB
Beckstyr
Jul 31, 2021
5.0
Not sure why those other people had problems with the manager. Anytime I’ve had a question, he’s been pleasant to deal with. Everyone in the branch is friendly and courteous. I’ve banked with PNC for many years and have never had a problem.
What are the regular business hours for PNC Bank at 1965 Boardman Rd, Jackson?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does this PNC Bank branch offer drive-through service?
Yes, drive-through hours match the branch hours: Monday to Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM.
What banking products and services are available at this PNC Bank location?
Products include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments. Services offered include Instant Debit Card Availability, Wire Transfers, Cashier’s Check, ATM Access, Loan Specialist, and more.
Is PNC Bank at Boardman Rd accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances, parking, and onsite services available.
How can I schedule an appointment at PNC Bank Boardman Rd branch?
You can schedule an appointment online via PNC’s appointment setting page or through their mobile app available on iOS and Android.
What is the main contact number for the PNC Bank branch on Boardman Rd?
The main phone number is +1 517-796-1325.
Are there other PNC Bank ATMs or branches nearby?
Yes, other PNC ATMs and mortgage broker locations are nearby, providing convenient access to banking services.
What healthcare facilities are located near the PNC Bank branch at Boardman Rd?
Nearby healthcare facilities include SouthernCare - Jackson and Gentiva Hospice, which might be helpful for customers seeking medical care before or after visiting the bank.
What shopping options are available close to PNC Bank Boardman Rd?
Nearby shopping options include Country Stitches fabric store, The Floor Trader home improvement store, Michaels Stores for arts and crafts, and Lowe’s Home Improvement stores.
How can I access postal and shipping services near PNC Bank?
UPS Access Point locations are nearby for convenient courier, delivery, and shipping services to complement your banking needs.