Northland Area Federal CU offers a full range of financial products and services, including checking and savings accounts, loans for homes and vehicles, and business banking solutions. Northland Area Federal Credit Union has 17 branches and serves over 44,000 members in 27 Northern Michigan counties, with nearly $700 million in assets. Northland is Federally Insured by the NCUA and is an Equal Housing Lender. The mission of Northland Area Federal Credit Union is to be our members' most trusted financial partner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.