Everyone (including employees) knows PNC is the worst bank in Michigan.
KB
Katarina Beyer
Oct 17, 2025
5.0
Amazing customer service and very professional! They helped me do something I haven’t done before, and they explained the whole process to me. They even saved me money!! Nick, the branch manager is great! Super friendly and great environment. I will definitely be making this my home branch location!
BB
BEAR
Sep 2, 2025
1.0
If you actually want money and or service DO NOT USE!!! I tried to use this POS bank on two separate occasions. The first time the ATM did NOT give me my money and the whole damn system just froze.
The second time the ATM kept my card, and when I went inside to get it on the next business day they were open. They told me they shredded it!!!!
II
Isaac
Aug 12, 2025
2.0
I’ve given this institution more than enough time and chances to prove themselves, but the service has been consistently disappointing. Communication is poor, issues go unresolved, and it’s clear that customer needs are not a priority here. I expect my bank to treat my time, money, and trust with respect and this place has failed on all counts.
TW
TJ White
Jul 28, 2025
1.0
This has to be the worst Bank in Michigan. I'd much rather do my business with Charles Schwab. They don't charge me for added checks or lost card and everybody is on the same page. Meanwhile at PNC they freeze $100 for the weekend because I needed to get gas (that the pump declined and I had to use another card even though they already withdrew the $100)
PNC Bank is located at 12353 James St, Holland, MI 49424.
What are the regular business hours for PNC Bank's branch on James St?
The branch is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank on James St offer drive-through banking?
No, this location does not have drive-through banking.
Which products and services does PNC Bank provide at the Holland branch?
This branch offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, Investments, Instant Debit Card availability, Change Orders, ATM, Cashier’s Check, Safe Deposit Box, Wire Transfers, Handicapped Access, and Loan Specialists.
Is PNC Bank accessible for customers with disabilities?
Yes, the branch has wheelchair-accessible parking and entrances, and provides handicapped access.
Can I schedule an appointment online for services at PNC Bank's James St branch?
Yes, you can schedule an appointment online via the bank's scheduling page.
What should I know about holiday closures for the PNC Bank branch in Holland?
The branch is closed on holidays like November 11, 2025, November 27, 2025, and December 25, 2025.
Which nearby recreational facilities can I visit near the PNC Bank branch on James St?
Nearby recreational options include Shift Climbing, a gym and rock climbing spot with a coffee shop, Urban Air Trampoline and Adventure Park for sports and activities, and Planet Fitness - Holland, MI gym.
Are there dining options near PNC Bank where I can grab a quick meal?
Yes, nearby restaurants include Popeyes® Louisiana Kitchen, Arby's sandwich shop, Jersey Mike's Subs, On The Border Mexican Grill & Cantina, and Mancino's Pizza & Grinders.
What local services and stores are near PNC Bank for personal and shopping needs?
Nearby services and stores include ATI Physical Therapy, Sherwin-Williams home improvement, Mattress Firm furniture store, Made by Hemp CBD Wellness, Carter's children's clothing store, JCPenney department store, and Kalamazoo Vapor tobacco shop.