I had a serious situation going on and need a letter and copies and all the things from them, like annoying stuff.
Brandon jumped right in to help and went above and beyond! The level of care and customer service was unexpected and greatly appreciated!
Keep up the great work Brandon!!
MB
Mirakle Brown
Jul 14, 2025
1.0
Worst customer service ever will never go back to this bank closing my accounts out most horrible bank ever Brandon sucks the most horrible manager ever they don’t know what they’re doing They don’t listen to what you tell them I do not recommend this as a bank ever to anyone they blame you for the problem when they can’t figure out what’s wrong crazy 😒🚩😤
BA
Brad Austin
May 28, 2025
5.0
Ran in on my way home from work to get money deposited after my old bank (who I won't name for drama's sake 😂) took over 3 weeks to help me with digital fraud. I was immediately greeted and offered excellent service. Bubba (amazing right?) helped me get my bill money safely locked away from would be thieves. You can't trust a lot in this world, but you can trust dudes named Bubba. It's a great day to be...
PK
Peter Kleinberg
Oct 25, 2024
1.0
Gross miscommunication, somehow blamed me for wrong documents sent to me??? Internal investigation unsurprisingly got all information incorrectly and then patronized me when I attempted to correct. Such a joy to spend years with a bank just for them to treat you like trash every step of the way
What products and services does PNC Bank offer at its Grand Rapids Downtown location?
PNC Bank offers checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgages, investments, ATM services, cashier’s checks, safe deposit boxes, wire transfers, loans specialist support, and handicapped access at the Grand Rapids Downtown location.
What are the operating hours for PNC Bank in Grand Rapids Downtown?
PNC Bank in Grand Rapids Downtown is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does PNC Bank in Grand Rapids offer wheelchair accessible entrance and parking?
Yes, PNC Bank in Grand Rapids offers both wheelchair accessible entrance and wheelchair accessible parking for customers.
Can I schedule an appointment at PNC Bank Grand Rapids Downtown?
Yes, you can schedule an appointment online through their scheduling link or via the PNC Mobile Banking app available on iOS and Android.
Does the Grand Rapids Downtown branch of PNC Bank have ATM services available on-site?
Yes, this PNC Bank location offers ATM services for customer convenience.
What is the address and contact number of PNC Bank in Grand Rapids Downtown?
PNC Bank is located at 171 Monroe Ave NW, Grand Rapids, MI 49503. The main phone number is +1 616-771-8701.
Are there any nearby parking options for customers visiting PNC Bank in Grand Rapids?
Yes, the Amway Grand Plaza Parking Garage is nearby and offers convenient parking for customers visiting PNC Bank.
What dining options are available near PNC Bank in Grand Rapids Downtown?
Nearby dining options include Kilwin's ice cream shop, Taco Boy Mexican restaurant, The Press Box American restaurant, Mojo's Dueling Piano Bar & Restaurant, Memphis Smokehouse barbecue restaurant, Starbucks coffee shop, and Buddha’s spot food truck.
Are there any legal services or law firms located near PNC Bank in Grand Rapids?
Yes, several legal services are nearby including International Society of Primerus Law Firms, Buchanan Firm, Barnes and Thornburg, and Legal Video Solutions.
How can customers benefit from nearby business services when visiting PNC Bank in Grand Rapids?
Customers can conveniently access additional services such as financial advising at Old National Bank, real estate services from Ernst & Young, and travel planning through Experience Grand Rapids and Michigan's Best tours located nearby.