Every visit with Berta is a genuinely positive experience. They greet you with a warm smile, make you feel welcome, and handle every transaction with care and precision. Her professionalism shines, but what really stands out is how she makes banking feel personal and easy. They take the time to explain things clearly, answer questions patiently, and offer helpful guidance. Bert's not only gets the job done flawlessly but also brightens the day of every customer they assist. They truly embody excellent service and make PNC Bank a better place! AND I LOVE HER HAIR!
BC
Brian Calkins
Apr 12, 2025
1.0
PNC did not find the fraud happening to my account. When I found out I went to the bank and closed my accounts and opened new ones. The next day my paycheck is deposited and then I’m told my accounts are being closed due to fraud activity. REALLY? They couldn’t find it. I found it. Never had a negative balance. Only lost 30K+ and now they close my new accounts that I started with new the funds I had left and my check. Now I’m told it’s closed but there is a hold on all of my money They “can’t help me”. Wow can’t detect fraud but now that I did I’m again punished. Total Bullshit
TD
Tori Dodds
Jun 28, 2021
4.0
PNC is a great place to bank - they have top of the line online banking and financial services. However, I have to give this location 4 stars because for four weeks in a row (twice a year) this location will leave me multiple voicemails, and when I return their call, the person who left me the voicemails is not available. Come to find out, all they wanted was to schedule a meeting to go over my accounts with me. This is a way to go above and beyond, however, I think eight phone calls/voicemails a year is excessive when there is nothing wrong with my account.
TG
Todd Gilson
Aug 8, 2017
1.0
Been there a few times, drive through not recommended... v-e-r-y slow and worst of all you communicate through a TV monitor. Went to deposit some cash... waited, waited, and waited. Finally pushed the TV call button and teller came back with, "You don't need to push that, we're very busy in here right now." Sorry... my eyesight through brick is going!
What are the regular operating hours for PNC Bank at 3415 Lake Eastbrook Blvd SE?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank at this location offers drive-through services from 9:00 AM to 6:00 PM Monday through Friday, and 9:00 AM to 1:00 PM on Saturdays. It is closed on Sundays.
What types of banking products can I find at PNC Bank?
PNC Bank offers a variety of products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment with PNC Bank using their online reservation system available on their website or through their mobile app.
Is PNC Bank wheelchair accessible?
Yes, PNC Bank has wheelchair accessible entrances and parking, and also offers onsite services to accommodate all customers.
What services are available at PNC Bank?
Services include Instant Debit Card Availability, Change Orders, ATM access, Cashier's Checks, Safe Deposit Boxes, Wire Transfers, and Loans Specialists. The bank is also handicapped accessible.
What is the address and contact information for PNC Bank in Grand Rapids?
The branch is located at 3415 Lake Eastbrook Blvd SE, Grand Rapids, MI 49546. You can reach them by phone at +1 616-771-9236 or toll-free at +1 888-762-2265.
Are there any dining options near PNC Bank where I can grab breakfast or a quick meal?
Yes, nearby dining options include Anna's House, known for breakfast and brunch, and Culver's for American fast food. Both are convenient spots to visit before or after your banking appointment.
Can I find retail shopping near PNC Bank in Grand Rapids?
Yes, Shoe Carnival is nearby, offering shoe and fashion accessories, and Woodpointe Crossings is a shopping center located close to the bank for additional retail options.
Are there wellness and personal care services near PNC Bank?
Yes, nearby personal care options include Skin Envy Non-Surgical Weight Loss Centers, WW (Weight Watchers), Sue's Nails & Spa, and The DRIPBaR Grand Rapids medical spa to help you relax and rejuvenate.