PNC Bank

Reviews

• RR

  Rick

  Jan 22, 2026
  1.0
  New to area , opened checking account for direct deposit and 1rst check arrived as a paper check from State of West Virginia. I deposited it into account and was flagged fraudulent. Now going into day 3 of funds being held hostage I have recieved no answers on why, absolutely no help on resolving this issue, called pnc fraud Department numerous times unable to speak with anyone, left at least 6 voice messages requesting return call none has happened, requested an escalation Department and told by bank manager I had to wait 24-48 additional hours for them to call me. I asked bank manager to call them she says she doesn't have a number which I assume she lied to me asked her call fraud Department and again she lies saying she dont have a phone number. No one at PNC is willing to help resolve this issue. I asked for a copy of PNC fraud determination policy she says its online again a lie. I am certainly 100% that the State of WV which issued the check has every security system in place on the check so there is no reason whats so ever to hold up to 5 business day and with weekend will be 7 days . I've been talked to and treated by PNC like crap. Do not value customers at all
• DD

  D

  Oct 23, 2025
  1.0
  PNC is most likely the worst bank ever. I was told a replacement credit card was coming to the branch but it never arrived. I have tried to get one delivered and they have told me 3 times it was in the mail, gave me a tracking number that didn't exist but said it would be here. Called for the 6th time to find out it's never even been mailed. Closing all of my accounts as they are completley incompetent at all levels.
• JN

  Jinny North

  Aug 22, 2025
  5.0
  I have found this branch in gladwin very helpful and friendly settling my mother's accounts. The holland branch was very difficult to deal with, setting two appointments requiring me to drive there and rescheduling on both occasions.
• MH

  Madi Haring

  May 16, 2020
  5.0
  I just opened my first account with PNC bank. Holly and Danielle were very helpful.

Frequently Asked Questions About PNC Bank