Call Center Hours: M, T, TH, F: 8:30a - 5p, W: 9a-5p
Gerber Federal Credit Union was founded in 1950, & today provides financial services to residents and employees of Newaygo County and surrounding townships.
Credit unions are member-owned, not-for-profit, cooperative financial institutions. They are formed for the purpose of encouraging savings by offering a fair return, using those savings to make loans at competitively low interest rates, & to provide other financial services. This cooperative focus allows for reasonable pricing of such services while remaining fiscally responsible. Because credit unions are not-for-profit financial cooperatives, they can operate solely to meet the needs of their members.
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Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.