Enterprise Fleet Management

4.0
8 reviews
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Business Details

29301 Grand River Ave, Farmington Hills, MI
48336, United States
(248) 426-1609
https://www.efleets.com/en/locations/detroit.html

About

Car Leasing ServiceCar Rental Agency
Enterprise Fleet Management serves companies, government agencies and organizations with medium-sized fleets of 20 or more vehicles, as well as anyone looking for an alternative to their employee vehicle reimbursement program. With full-service fleet management, award-winning technology, and the infrastructure and expertise of Enterprise, we show organizations how far an exceptional fleet program can take them. Enterprise Fleet Management operates a network of more than 50 fully staffed offices, which manages a fleet of more than 470,000 vehicles in the U.S. and Canada.

Location

Enterprise Fleet Management
29301 Grand River Ave, Farmington Hills, MI
48336, United States

Hours

Reviews

4.0
8 reviews
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  • SR
    Surly Redhead
    Jun 18, 2025
    1.0
    As a service writer for a busy shop, I have found that Enterprise fleet management is getting more and more difficult to do business with. For example, if I have a large repair order(most are) I go through the very long process of itemizing every item with notes added for every item, I don't mind putting notes where necessary, but do we really need a note for things like washer fluid? Pick up and delivery of vehicle?(you can't go forward until notes are added) After submitting an RO for approval, it is taking hours to get looked at, when it is and there are questions, after they are answered and the work order is resubmitted, it goes to a different person, who adds their own questions that are usually different that the original persons, and the cycle continues, sometimes for more than a day or two. We ask for a call with questions instead of returning an RO with every...single...line declined for a few questions(why not decline the items that need attention only?) But no one will call, they used to but stopped. I have tried to call and ask the questions, but you can't get through to anyone who will help. It is the single worst process for keeping the mechanics moving that I have ever had to deal with. I told my biggest fleet we are thinking of not doing business with Enterprise, but they begged us to keep on doing it. HORRIBLE. I write this as I am awaiting someone to even look at an RO for$700 that was submitted 4 hours ago. HORRIBLE
  • CC
    Candie
    Dec 30, 2024
    5.0
    The process was easy I got the vehicle I wanted my sales person was Mia !
  • JS
    Jerry S
    Nov 13, 2024
    5.0
    I am a fleet manager for a Michigan based solar company. We decided to enter into an agreement with enterprise fleet services. I have to say that I have never worked with such a great group of people. Their customer service and attention they give to help the transition is truly remarkable. We are very happy with the decision we made.
  • DH
    Dee Herd
    Jul 11, 2022
    5.0
    My boy Anton got me right with with 2017 Dodge Durango G.T. At first I was a little worried but he assured me that everything is A1 & so far so good. Had my vehicle for a month. Still don't know if I need oil change yet 😆.
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Frequently Asked Questions About Enterprise Fleet Management

What services does Enterprise Fleet Management provide?

Enterprise Fleet Management offers vehicle fleet management, licensing, registration telematics, fleet planning technology, maintenance management, fuel management, and vehicle accident management titles services.

Where is Enterprise Fleet Management located?

Enterprise Fleet Management is located at 29301 Grand River Ave, Farmington Hills, MI 48336, USA.