Business Details
About
ATM
With convenient locations throughout southeast Michigan, DTE Bill Payment Kiosks are safe and secure places to access your account information and make payments.
Location
Hours
Reviews
2.7
538 reviews
5 stars
179
4 stars
46
3 stars
23
2 stars
22
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Customers frequently reported power outages, often without clear communication or timely restoration.
Customer Service
Numerous reviews highlighted poor customer service experiences, including long wait times and unhelpful representatives.
Pricing Concerns
Many customers expressed frustration over high and inconsistent billing, with accusations of price gouging.
Infrastructure Issues
Reviews indicated a lack of investment in infrastructure, leading to frequent outages and inadequate service.
Monopoly Criticism
Customers criticized the lack of competition in the energy market, feeling trapped by the company's monopoly.
- SSStephanie3 days ago1.0DTE continues to provide abysmal and substandard electric services in the monopoly they’ve managed to create in this area. I have more faith in the stability of a large China dinner plate balancing on top of a pixie stick than my electricity. Two weeks into the new year and the same old crappy DTE. You all should be ashamed of yourselves and the worst part is that you are not. Absolute highway robbery, and an occasional $5 credit is a spit in the face of every single consumer who is subjected to your atrocious wiring. Utter bs.
- TMThailan Mines3 days ago1.0DTE customer service should be open at least 6 days a week. To close everything Friday evening at 5pm is very inconvenient for those who have business matters for later in the day or aren’t able to handle their business till the weekend! Then the workers are so ready to leave at the end of the day that they do not answer the phones even if a customer is calling before 5pm. This is people’s wellbeing not taken into consideration. Heat and lights are a necessity especially when a household has children ! This is absolutely unacceptable. DTE y'all need to better !
- MDMathew DorrisDec 26, 20251.0This is quite literally the worst energy provider I've ever seen. Instead of pouring tens of millions into ads to make themselves look better they should invest that money into their infrastructure. One gust of wind and your power will be out in metro Detroit. I have no words to describe how awful this company is.
- AEA EDec 15, 20253.0I just wish the customer service was better. An "I'm sorry that happened" when their mistake shuts off my power for 2 days while I'm gone would go a long way.
- GSGrace SmileyDec 2, 20251.0CAUTION THEY ARE TAKING PEOPLES MONEY!!! Long story try to keep short. I pay my bill every month, on October I paid double. In November noticed I didn't get a credit for last month. I filed for bankruptcy before this all happen. Their first excuse was that they took the money because I didn't get a bill from August to September. When I informed them of my bank statements that I paid for both months, now their excuse is that they didn't charge me from September to October because of the bankruptcy. #1 if you didn't charge me then why can you do it now? #2 why wasn't this so call charged reflected on my October bill or my November one. I know of another total different story from someone else that says that they are taking their money or overcharging them. Keep up with them they are doing some shady things.
Frequently Asked Questions About DTE Payment Kiosk - Closed
What services does DTE Payment Kiosk provide?
DTE Payment Kiosks offer safe and secure access to your account information and allow you to make payments conveniently.
Where is the DTE Payment Kiosk located?
It is located at 12048 Grand River Ave, Detroit, MI 48204, USA.
Is the DTE Payment Kiosk currently open?
No, the DTE Payment Kiosk is currently closed and not operational.
How can I contact DTE Payment Kiosk for support?
You can reach them by phone at +1 800-477-4747 or visit their website at http://dteenergy.com.
What are the business hours for the DTE Payment Kiosk?
The kiosk is closed every day of the week and currently not in service.
Are there any nearby gas stations close to the DTE Payment Kiosk?
Yes, nearby gas stations include Marathon Gas, Shell, Sunoco, and Obama Gas Station, which can be convenient for refueling before or after your visit.
What local eateries are close to the DTE Payment Kiosk?
Hollywood Coney Island and SUBWAY are nearby dining options if you want to grab a meal while in the area.
Are there community centers or religious organizations near the DTE Payment Kiosk?
Yes, Life Way Agape Center, New Destiny, El Shaddai Missionary Baptist Church, Euphrates Missionary Baptist Church, and House of God Church are nearby religious and community centers you might visit.
Can I find automotive services close to the DTE Payment Kiosk?
Yes, automotive services nearby include Reggie's Auto Service, A & B Transmissions, Motor City Firestone, and SA1 Collision LLC.
Where can I find financial and professional services near the DTE Payment Kiosk?
Accurate Income Tax & Accounting Services is nearby for accounting and professional service needs.