Where is the basic customer service??? Rude.
Two tellers, no other customers they each made eye contact at one time or another and couldn't be bothered to acknowledge a customer in the lobby. When I was acknowledged, there was no greeting, no How can I help you? Nothing, just a hand reaching for my paperwork. I match energy. 😕
Pride yourself on boring? Why not raise the bar? Poor customer service.
Also, if PNC cared, they would acknowledge and respond to poor reviews.
AL
Anya Little
Aug 13, 2025
5.0
Came in and was greeted by Anjnei. Very respectable and professional young woman! This branch needs more individuals like her.
RJ
R Jones
May 23, 2024
2.0
Poor communication we're talking about our money this Branch needs basic skills. I asked for the branch manager I was told she was out to lunch at 11:00 a.m. I can only guess at 11:00 a.m. that said manager is avoiding calls because the branch manager doesn't want to talk to anybody. Room for improvement hard to trust ones banking with no basic skills or care for their customers.
What are the regular business hours of PNC Bank in Chesterfield, MI?
PNC Bank in Chesterfield, MI is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank offer drive-through services at this location?
Yes, the PNC Bank Chesterfield branch offers drive-through services during regular business hours: Monday to Friday 9:00 AM - 5:00 PM, and Saturday 9:00 AM - 1:00 PM.
What financial services and products does PNC Bank provide at this branch?
This PNC Bank provides checking, savings, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investment services.
Is there wheelchair access available at the PNC Bank in Chesterfield?
Yes, this PNC Bank location has wheelchair-accessible entrances and parking, ensuring accessibility for all customers.
Can I schedule an appointment before visiting PNC Bank in Chesterfield?
You can schedule an appointment using the PNC Bank scheduling link online, but appointments are not required to visit this branch.
What is the address and contact number for PNC Bank in Chesterfield, MI?
PNC Bank is located at 28090 23 Mile Rd, Chesterfield, MI 48051. The main phone number is +1 586-949-6454.
What nearby dining options are available around PNC Bank in Chesterfield?
Nearby dining options include Cleopatra Mediterranean Grill, Outback Steakhouse, Arby's, Dunkin', Starbucks, SUBWAY, Savvy Sliders, and Potbelly Sandwich Shop, offering a variety of cuisines for a meal before or after your banking visit.
Are there nearby automotive services or gas stations close to PNC Bank in Chesterfield?
Yes, nearby automotive and gas stations include BP, Shell, Sunoco, Amoco, U-Haul Neighborhood Dealer, Macomb Storage 23 Mile & U-Haul, and Hertz Rent A Car, convenient for fueling or vehicle rentals.
What health-related services are near the PNC Bank branch in Chesterfield?
Total Health Systems and Dr. Francis Elwart offer chiropractic, physical therapy, and massage services near the bank, which may be convenient if you need health services close by.
Does PNC Bank in Chesterfield offer services like instant debit cards and wire transfers?
Yes, the branch offers instant debit card availability, wire transfers, cashier's checks, change orders, and has ATM and self-service express storage box facilities.