PNC Bank

2.7
42 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
10014 Grand River Rd, Brighton, MI
48116, United States

Hours

Reviews

2.7
42 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
2
1 star
21
  • PC
    Pamela C
    Oct 20, 2025
    1.0
    Vicki the lead teller is a miserable person. I wonder if she likes her job.
  • AA
    Angelika
    Sep 24, 2025
    1.0
    I usually go to my PNC branch in Ohio, but when I’m visiting my parents, I stop at the PNC in Brighton, Michigan. Unfortunately, every time I’ve gone there, I’ve had a negative experience with the staff being rude and unhelpful. The first time I visited after opening my account, I didn’t know how to fill out deposit slips and was also in the process of trying to get a vehicle that day. When I asked for help, the staff acted like they didn’t care and made no real effort to assist. Since then, whenever I’ve deposited cash, the workers’ attitudes have been dismissive and unprofessional. Most recently, I had an issue with a check not going through at the ATM. I went inside to figure it out and was immediately told I needed a renewal check—without the employee even looking at it. Today I found out that the check was fine, which means I wasted another trip to the bank because of their lack of effort. Overall, my experiences here have been frustrating and disappointing. I can’t wait to switch back to Lake Trust once I move back.
  • JA
    JamesJessie A.
    Sep 30, 2024
    5.0
    I needed a new Debit card, because the present one was cracked. It worked when inserted into readers, but would not work for "Tap". I went in & was assisted by Vicki Kresge @ the PNC Bank in Brighton, MI. When I went in it was approximately 4:50PM or so. I was only planning to ask questions and come back earlier in coming days to get the card done. Vicki was willing to do the card right away, for which I was astounded. It was done in short time! I feel that Vicki should be "Highly Commended" for Her dedication to Customer Satisfaction! Thank You very much for having people like Her there!
  • GB
    Gary Brewer
    Sep 8, 2022
    4.0
    nice bank. can do all your banking there
  • KW
    Kevin Williams
    Jul 25, 2020
    5.0
    Sarah is the absolute best! Helped me so much with applying for my first credit card. Very understanding, went above and beyond to explain difficult credit concepts and help me get my bearings.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank at 10014 Grand River Rd, Brighton?

PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Does PNC Bank offer drive-through services?

Yes, PNC Bank provides drive-through services from Monday to Friday between 9:00 AM and 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM.