So disappointed with my experience at PNC and the branch manager and I finally closed my account today.
I work primarily with senior citizens in the amount of times they have their drive-through closed is ridiculous A lot of Seniors ration their energy And don’t expect to have to go into a branch and wait in line. The drive-through should not be closed during business hours ever
I also don’t feel like the branch manager knows what’s going on with anything. He is unable to give Accurate basic information about accounts. I also had to go into the bank and meet with the branch manager in order to get a new debit card as mine was compromised. This wouldn’t happen at any other bank. The people working in the bank don’t Anything Except point you to their customer service phone number.
I’ve disputed one charge in all the time I have been with PNC. It was a scam and I disputed it within the time allotted, and it was declined by PNC
So glad to be done with this bank!
OO
OCecilB.
Jul 23, 2025
5.0
Great customer service, very clean and organized
HW
Hannah Wise
Sep 16, 2024
5.0
Thank you to the gentleman who helped me tonight. I came in very stressed out and worried about finances and you were very calm, clear and respectful. You pulled me into your office to help me better understand my account. I really appreciate your customer service. Thank you for your kindness.
What are the regular business hours for PNC Bank at 2992 S Main St, Ann Arbor?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does the PNC Bank branch offer drive-through service?
Yes, the PNC Bank location on 2992 S Main St has a drive-through open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.
Is the PNC Bank at this location accessible for customers with disabilities?
Yes, this branch has a wheelchair accessible entrance and parking, ensuring accessibility for customers with disabilities.
What banking products and services does PNC Bank offer at this Ann Arbor location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services at this branch.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online through PNC Bank’s appointment setting link: https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07000804&lnksrc=branch-listing-appointment
Does PNC Bank provide instant debit card availability at this branch?
Yes, the PNC Bank branch at 2992 S Main St offers instant debit card availability among its services.
What nearby financial services and mortgage brokers are close to PNC Bank at 2992 S Main St?
Nearby financial service providers and mortgage brokers include Anne Nauts Team Arbor One Mortgage, Mark Bracey Arbor One Mortgage, Arbor One Mortgage Group, Charles Schwab, Ruoff Mortgage, and Bank Michigan.
Are there mental health or counseling services near PNC Bank in Ann Arbor?
Yes, Neuropsychology Partners, Greenbrook Mental Wellness Centers, ADHD Institute of Michigan, and Clarendale Ann Arbor are nearby for mental health and counseling services.
What health and wellness options can I find near the PNC Bank branch on S Main St?
Nearby health and wellness facilities include Ann Arbor Family Chiropractic, Tamara Christiansen DC, Art of Dermatology - Ann Arbor, Forefront Dermatology, and FitPoint yoga studio.
Where can I find real estate services close to PNC Bank at 2992 S Main St?
Nearby real estate professionals include Jan Carey - Realtor, Coldwell Banker Weir Manuel, and Preferred Title Agency.